Parkside Star Hotel Jayapura

Explore Parkside Star Hotel Jayapura
8.5
Very Good
From 203 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.5

Location

8.6

Service and Facilites

8.4

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Staff Friendliness (23)
Bedroom (23)
Surroundings (22)
Ambiance (19)
Hotel Area (19)
Accessibility (17)
Room Space (17)
Check-in/out Time (16)
Bathroom (16)
In-room Dining (14)
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Traveler Reviews Parkside Star Hotel Jayapura

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Customer reviews
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Donny K.
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9.4
/10
Reviewed 3 week(s) ago
It's really great, I hope you'll be even more successful
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Accommodation's Reply
27 Nov 2025
Dear Mr. Donny, Thank you for taking the time to write a review. We are honored to have served you. Your appreciation is our motivation and commitment to move forward and grow. We look forward to serving you again and making an even better impression in the future. Best regards, Bram Abdu Rachaman Hotel Manager
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M***l
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8.5
/10
Reviewed 3 week(s) ago
There was a security guard who was rude. When I was about to go in with my brother, he called me... bosses.... so rude.
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Accommodation's Reply
27 Nov 2025
Dear M*I, Thank you for your review. It is very helpful in helping us to improve on the shortcomings and shortcomings that have occurred. This has motivated us to continue to improve our services. We sincerely hope to serve you again on your next visit. Best regards, Bram Abdu Rachaman Hotel Manager
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F***D
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10.0
/10
Reviewed 7 week(s) ago
very effective, location right on the main road.
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Accommodation's Reply
30 Oct 2025
Dear Mr. F*D, Thank you for taking the time to write a review. We are honored to have served you. Your compliments are our enthusiasm and motivation to continue improving and performing. We hope to serve you again and make an even better impression in the future. Best regards, Bram Abdu Rachaman Hotel Manager
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D***I
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8.8
/10
Reviewed 10 week(s) ago
It is very comfortable to stay here because the facilities are complete.
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Accommodation's Reply
06 Oct 2025
To: Mr. D*I. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to grow and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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E***A
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Transit
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6.1
/10
Reviewed 11 week(s) ago
• Breakfast is recommended. • The view from the room facing the renovation building at the back of the hotel is less than ideal. • The room is not soundproof, so any activity taking place next door, in the hallway, or even in the elevator can be heard. • It's very noisy because someone next door was moving chairs and tables from 5 p.m. to 3 a.m. I contacted the front desk for help checking the room, but it remained the same, and my sleep was disturbed until morning. • The toilet is right next to the sink, making it difficult to wash my hands or face because it's blocked by the toilet. • Toilet supplies, such as glasses, are not clean (they appear to have never been replaced). • Housekeeping doesn't knock on the door when guests arrive, but instead opens the door roughly while guests are in the room, claiming to be cleaning the room and not informing them that there are already guests (miscommunication), even though the receptionist had coordinated with housekeeping before check-in (who knows who was distracted). • The towels in the toilet are not clean (they smell of cigarette smoke). • Some pillowcases are torn. My suggestion is that the hotel should pay more attention to hotel inventory and cleanliness. because guest comfort is a priority
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Accommodation's Reply
06 Oct 2025
Dear Mr./Ms. E*A. Thank you for your review. It is very helpful in helping us to correct any shortcomings and omissions that occurred. This motivates us to continue improving our service. We look forward to serving you again on your next visit. Warm regards, Bram Abdurachman, Hotel Manager
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D***I
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8.8
/10
Reviewed 11 week(s) ago
It is very comfortable to stay at the Parkside Waena hotel because the facilities are also complete.
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Accommodation's Reply
27 Sep 2025
To: Mr. D*I. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman. Hotel Manager
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D***I
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10.0
/10
Reviewed 13 week(s) ago
very comfortable staying here ho
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Accommodation's Reply
25 Sep 2025
To: Mr. D*I. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to grow and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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D***I
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10.0
/10
Reviewed 13 week(s) ago
It was a very comfortable stay at the Parkside hotel.
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Accommodation's Reply
25 Sep 2025
To: Mr. D*I. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to grow and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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DANDI A.
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10.0
/10
Reviewed 13 week(s) ago
The hotel is very comfortable and clean
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Accommodation's Reply
11 Sep 2025
To: Mr. Dandi A. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to grow and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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S***e
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly at check in.
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Accommodation's Reply
11 Sep 2025
To: Mr./Ms. S*e. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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i***m
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Leisure
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8.3
/10
Reviewed 13 week(s) ago
Friendly and very helpful service. Please maintain the cleanliness of the rooms and the cleanliness of the eating and drinking utensils.
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Accommodation's Reply
11 Sep 2025
To: Mr./Ms. i*m. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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D***I
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8.5
/10
Reviewed 13 week(s) ago
It is comfortable to stay at this hotel because the facilities are complete and good.
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Accommodation's Reply
11 Sep 2025
To: Mr./Ms. D*I. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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F***a
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10.0
/10
Reviewed 17 week(s) ago
Very good, steady, friendly, clean, comfortable and affordable
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Accommodation's Reply
03 Sep 2025
To: Mr./Ms. F*a. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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T***a
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6.2
/10
Reviewed 20 week(s) ago
Staff is okay, but facilities really need upgrading.
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Accommodation's Reply
29 Jul 2025
To: Mr./Ms., T*a. Thank you for taking the time to provide a review. We are very pleased and honored to be able to serve you. Your appreciation is our passion and motivation to continue to process and develop. We hope to serve you again and leave a better impression in the future. Best regards, Bram Abdurachman. Hotel Manager
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Y***h
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8.5
/10
Reviewed 22 week(s) ago
The hotel staff is friendly and very helpful to guests who come.
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Accommodation's Reply
29 Jul 2025
To: Mr./Ms. Y*h. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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N***n
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8.5
/10
Reviewed 24 week(s) ago
friendly staff, but the service during breakfast is less than satisfactory, because there are no waiters on standby 🙏😊...
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Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. N*n. Thank you for your review, it is very helpful for us to fix all the shortcomings and negligence that occurred. This is our motivation to continue to improve our service. We hope to be able to serve you again on your next visit. Warm regards, Bram Abdurachman. Hotel Manager
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s***a
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8.5
/10
Reviewed 24 week(s) ago
It was a pleasure staying at the Parkside hotel
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Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. S*a, Thank you for taking the time to give us a review. We are very happy and it is an honor to be able to serve you. Your appreciation is our spirit and motivation to continue to process and develop. We hope to be able to serve you again and give a better impression in the future. Best regards, Bram Abdurachman. Hotel Manager
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Fransilia T.
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Staycation
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10.0
/10
Reviewed 27 week(s) ago
The hotel staff was very friendly and helpful upon check in.
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Accommodation's Reply
26 Jun 2025
Dear Mrs. Frisillia T, Thank you for taking the time to give us a review. We are very happy and it is an honor to be able to serve you. Your appreciation is our passion and motivation to continue to process and develop. We hope to be able to serve you again and give a better impression in the future. Best regards, Bram Abdurachman. Hotel Manager
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H***a
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Staycation
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10.0
/10
Reviewed 31 week(s) ago
The food is good, the room service is also good, but the shower has a little problem.
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Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, H*a. Thank you for your review. It is very helpful in helping us to correct any shortcomings and omissions that occurred. This motivates us to continue improving our service. We look forward to serving you again on your next visit. Warm regards, Bram Abdurachman, Hotel Manager
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Y***a
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Leisure
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10.0
/10
Reviewed 32 week(s) ago
Suitable to stay here for a few days vacation 🙏
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Accommodation's Reply
29 Jul 2025
To: Mr./Ms. Y*a. Thank you for taking the time to provide a review. We are very pleased and honored to have served you. Your appreciation is our passion and motivation to continue to progress and develop. We hope to serve you again and leave an even better impression in the future. Best regards, Bram Abdurachman, Hotel Manager
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Number of reviews per page
20
40