Thank you very much for your valuable review, Ainal. We are very pleased that you were satisfied with our hotel's cleanliness, peaceful atmosphere, and convenient location near Kuta Beach. We are very pleased that you enjoyed your stay and we look forward to welcoming you back again. Assistant Manager, Krisputra Kuta Beach

Dear Valued Guest, Thank you for your feedback and suggestions. We are very glad that you were satisfied with our breakfast. We appreciate your suggestion to add more variety to our menu and will take this feedback into consideration to improve our menu in the future. We look forward to giving you an even better experience on your next visit. Best regards, Chris Putra, Assistant Guest Services Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your positive review. We are so glad that you were impressed with our hotel's cleanliness, our staff's friendliness, our wide selection of breakfast options, and our convenient location. Your comments mean a lot to us, and we look forward to welcoming you back on your next visit. Best regards, Chris Putra, Assistant Guest Services Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your short but meaningful review. We are so glad that you enjoyed our hotel, its cleanliness and friendly staff. We look forward to welcoming you back on your next visit. Best regards, Chris Putra, Assistant Guest Services Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your positive review. We are glad to hear that you enjoyed our great location close to the skatepark and the beach. We look forward to welcoming you back on your next visit. Warm regards, Chris Putra Assistant Guest Service Manager Kuta Beach Hotel

Dear Valued Guest, Thank you for your review. We are pleased to know that you enjoyed our hotel's strategic location near the beach and amenities such as billiards. We would like to inform you that the cafe and restaurant downstairs are open until 10:30 PM for last order, for the convenience of all our guests. We greatly appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Sincerely, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your excellent review. We are pleased to know that you enjoyed the friendly service from our staff and were satisfied with the cleanliness and comfort of your room. We are also pleased that you enjoyed additional amenities such as the affordable electric bicycle rentals. Your positive feedback motivates us to continue providing the best service. We look forward to welcoming you back to Kuta Beach Hotel. Sincerely, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed the afternoon on our rooftop with a refreshing orange juice. The rooftop is indeed a favorite spot for guests to relax with a beautiful view. We greatly appreciate your appreciation and look forward to welcoming you back for another enjoyable experience at Kuta Beach Hotel. Best regards, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your excellent review. We are pleased to know that you were satisfied with the friendliness of the staff, the comfort of the room, and the facilities. The rooftop pool is a favorite because guests can directly enjoy the view of Kuta Beach while relaxing. We are also pleased that our hotel's strategic location near the beach, shopping centers, and cafes met your expectations. Your positive feedback motivates us to continue providing the best service. We look forward to welcoming you back to Kuta Beach Hotel. Sincerely, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the friendliness of our staff and that you found the hotel's strategic location close to Kuta Beach and surrounded by convenience stores helpful. We look forward to welcoming you back to Kuta Beach Hotel for another enjoyable stay. Best regards, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you plan to stay with us again. Your satisfaction is our team's greatest motivation to continue providing the best service. We look forward to welcoming you back to Kuta Beach Hotel. Sincerely, Chris Putra, Assistant Guest Service Manager, Kuta Beach Hotel

Thank you for sharing your valuable experience with us. We apologize for the inconvenience caused. This should not happen. We understand the inconvenience and issues you experienced by staying in a different room and having your luggage confiscated without prior notice, which is a level of service that falls far short of our expectations. Our front desk and management are conducting an internal investigation to determine the cause of this error, including system updates and staff cooperation in processing your room connection request via Traveloka. We hope you understand that you have not been notified or compensated for this matter. We apologize once again for the inconvenience. Please contact the hotel directly so that we can investigate the matter further and find the best solution. We appreciate your valuable feedback and we will do our best to prevent this from happening again in the future. Best regards, Chris Putra Assistant Guest Services Manager Kuta Beach Hotel

Dear Valued Guest, Thank you for your feedback. We apologize if you found the lighting in your room uncomfortable during your stay. This feedback is very important to us and we will forward it to the relevant team for evaluation and improvement to further enhance the comfort of our guests. We sincerely hope to welcome you back with an even better experience. Best regards, Chris Putra, Assistant Guest Services Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our hotel’s surroundings, convenient location near the beach, nearby restaurants, and found our rates affordable. We truly appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Chris Putra Assistant Guest Service Manager Kuta Beach Hotel

Dear Valued Guest, Thank you for sharing your experience staying with your family at Kuta Beach Hotel. We are very pleased to know that we were able to fulfill your request for a connecting room and ensure a comfortable stay. We are also pleased to hear that you enjoyed our strategic location close to the beach, minimarket, restaurants, and other amenities, as well as the view from our swimming pool. Reviews like these mean a lot to us and motivate us to continue providing the best service. We look forward to welcoming you and your family back again in the future. Sincerely, Chris Putra, Assistant Front Office Manager, Kuta Beach Hotel

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay and that you enjoyed our hotel's strategic location close to Kuta Beach. We always strive to provide the best experience for every guest. We look forward to welcoming you back to Kuta Beach Hotel. Sincerely, Chris Putra, Assistant Front Office Manager, Kuta Beach Hotel

Dear Ms. Gabby, Thank you for taking the time to give us a positive review. We are very pleased to know that you were satisfied with the friendliness of our staff, the speedy check-in and check-out process, the comfort of the room, and the hotel's location close to the beach. We are also glad that you enjoyed the variety of food at breakfast. Your review is a great motivation for our team to continue providing the best service. We look forward to your next visit to Kuta Beach Hotel. Warm regards, Chris Putra. Asst. Guest Service Manager. Kuta Beach Hotel

Dear Guest, Thank you for your positive review. We are very pleased to know that you enjoyed our strategic location in Kuta Beach, as well as the friendly service from the staff, delicious food, and the cleanliness of the bedroom and bathroom. Reviews like this mean a lot to us and are a motivation to continue providing the best experience for our guests. We look forward to welcoming you back to Kuta Beach Hotel. Warm regards, Chris Putra. Asst. Guest Service Manager. Kuta Beach Hotel

Dear Mrs. Windiyati, Thank you for your review and feedback. We are very happy to hear that you are satisfied with the friendliness of our staff. Regarding the feedback on the room size, we would like to inform you that we also have a larger room option, the Deluxe Junior Suite type, which may be more suitable for your needs on your next visit. We also apologize for the inconvenience related to the smell of water in the bathroom, and we are currently taking steps to improve the quality of our facilities. Warm regards, Chris Putra. Asst. Guest Service Manager

Dear TValued Guest, Thank you for your review and taking the time to share your experience staying with us. We are pleased to know that you enjoyed our hotel's location which is very close to Kuta Beach and Beachwalk Shopping Center. We also appreciate your feedback regarding the completeness of the amenities in the room. This is our concern and will be evaluated soon to improve guest comfort in the future. We look forward to welcoming you back in the future. Warm regards, Chris Putra. Asst. Guest Service Manager