The apartment rental service at "Basura by AOK" was truly disappointing. From the very beginning, the check-in process was uncomfortable — slow and unprofessional. I was staying here for a layover with my family because it was late (around 9 p.m.), but my experience was terrible. Initially, I was told I had to pay an additional administration fee just because I was staying on the weekend. After reporting the fee to the CEO, the fee was eventually waived, but I was then given three rounds of questions about the unit. I only actually arrived at the unit around 11 p.m., having waited almost two hours without any explanation. The room was also far from satisfactory — dirty, dusty, and not in line with the staff's description of it as "the best unit." Upon check-out, I still paid an additional fee for staying past 12 noon, which I admit was my fault. Overall, the service and cleanliness at Basura by AOK were very disappointing. Not recommended.