Thank you for giving a rating, we apologize in advance for the inconvenience, we always accept all ratings well for evaluation, but not all rooms are like what you said, coincidentally at that time we were experiencing overbooking, so we took the initiative to allocate to unit from another property, but it's a shame we didn't double check the condition of the unit. I hope and ask Brother R. A not to reduce his trust in us. In the future, hopefully this will not happen again. Thank you and always be healthy.

Thank you for giving an assessment, beforehand we apologize for the inconvenience, we always accept all assessments well for evaluation, but not all rooms are like that, and the person responsible for the cleaning section will be given a discount. Thank you and always healthy