PassGo Digital Airport Hotel Bali

Explore PassGo Digital Airport Hotel Bali
8.9
Very Good
From 202 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

9.2

Service and Facilites

9.0

People often mention about PassGo Digital Airport Hotel Bali
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Accessibility (19)
Bedroom (16)
Staff Friendliness (14)
Wifi (13)
Room Space (12)
Bathroom (12)
Hotel Area (11)
Ambiance (10)
Check-in/out Time (9)
Soundproof (7)
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Traveler Reviews PassGo Digital Airport Hotel Bali

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40
Customer reviews
G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
For those arriving at the airport at night and looking for a quick break, the location is perfect, as it's right inside the airport. The rooms are adequate for a quick rest, but there are no electrical outlets.
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Paul T. W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
PassGo has always given me time to relax and collect myself between long layovers the three times I have traveled through Bali. Two notes: online some travel apps raise the price excessively for a “ overnight stay/one day stay.” Also online apps do not show or offer the price for a shorter stay, six hours. At PassGo, you can choose the “ overnight or a six hour” cheaper rate (420k vs 360k). The last thing is the capsules are very well sound proof, not perfect, but very good. The problem being their construction allows for the plastic to squeak when people get into or move within a capsule. You can easily sleep through it. Most people are quiet and courteous of others who may be sleeping during the night or during the day. But there’s always at least one rude and selfish traveler. With all that said, there are many other pluses to PassGo and I will continue to use them.
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1 people find it helpful
Tracey h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very convenient, clean, and easy
2 people find it helpful
K***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Tiny room but comfy. Good choice for late night arrived or early departure flight.
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Paul T. W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
This is my second time staying at PassGo. My stay was for overnight. I have found the facilities always clean. The staff has always been polite to me and you can see their politeness when they are assisting other customers. This visit I was given a capsule in the last row. I think this kept me far away from the noise of new visitors who came later in the night or overnight. I just asked that all who use PassGo respect that anytime during the day there may be people in the capsules trying to get some sleep before their next flight so to make as little noise as possible. Thank You. Obrigado.
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D***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very friendly at check-in/out.
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H***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
this hotel is on the 2nd floor, and the departure gate is on the 3rd. so convenient. but the temperature in the hotel is so cold for me. i have to go outside many times and walk around the airport to warm up. the staffs are so friendly, they always welcome you with a smile.
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J***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Stayed here for a night. Wow! It was very helpful and made life more convenient.
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1 people find it helpful
Indria P.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
After a long transit in Bali, I just found out about this capsule hotel. It's very helpful if you're just transiting and not at the airport for long, you don't have to pay expensive taxis to get out of the airport. The staff are very friendly from check-in to check-out 👌 everything is clean from the room, floor, etc. The shared toilet is clean but only dirty guests leave their sanitary napkins near the shower! The staff are very friendly, making your stay even more comfortable. Capsule hotel but the inside is very comfortable and cool. Thank you Passgo Hotel 🙏🏻
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T***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Very practical if you need to catch an early morning flight the next day or land late in the evening. The departure gate is right above the hotel. Pros: - Sleeping pod is spacious Wish List: 1) A hot & cold water dispenser in the communal space would be great—it makes more sense than giving us water bottles. 2) A dry changing room in the bathroom—it would be a lot more comfortable to have a dry private area to change, so we can bring in our bags.
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1 people find it helpful
a***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Good location and service! 100% will come back again!
1 people find it helpful
Accommodation's Reply
06 May 2025
Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Passgo Digital airport bali. We hope to welcome you back in the future. Warm regards from our entire team.
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Latifah H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The staff is friendly, the room is comfortable and suitable for those who leave early, no need to rush to the airport
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Accommodation's Reply
06 May 2025
Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Passgo Digital airport bali. We hope to welcome you back in the future. Warm regards from our entire team.
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Yew S. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Good transit resting area. Very convenient for transit passengers.
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Accommodation's Reply
06 May 2025
Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Passgo Digital airport bali. We hope to welcome you back in the future. Warm regards from our entire team.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Good place to spend the time when you have to transit
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Accommodation's Reply
06 May 2025
Thank you very much for your positive review! We are very happy to know that you enjoyed your stay at Passgo Digital airport bali. We hope to welcome you back in the future. Warm regards from our entire team.
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Guest
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 36 week(s) ago
I saw a cockroach in the bathroom and there was hair in my bed. There was a squeak from the bed and very bad soundproofing.
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K***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 39 week(s) ago
Had an early flight so i just decided to stay in this capsule hotel. First and foremost, the location is a total convenient. Sure if you have domestic flight instead of international flight, you'll have to walk for 10 minutes to the domestic building, but that's not a big problem (unless youre in a rush). The room was just... fine. by all means, you couldnt expect more for a capsule hotel at the airport. they provide you with wifi, towel, and toothbrush. they also have a place to store big luggages. The room (or capsule) was nice, at least for a few hours of stretching the back before going up for antoher flight. The only downside of this hotel is the bathroom.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Super practical for a short overnight stay as it is right in the airport. The PassGo Hotel is on the 2nd floor and the check-in area is on the 3rd floor. It couldn't be better. I would do it again!
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
All OK, clean and fancy. Raisonnable price
1 people find it helpful
C***s
icon-origin-TRAVELOKA
6.3
/10
Reviewed 48 week(s) ago
Very suitable for transit at Ngurah Rai Airport. Unfortunately the cleanliness is lacking
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1 people find it helpful
Rita C.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 49 week(s) ago
Convenient and clean. I stayed here with my two daughters. The bathroom floor was very slippery and they ran out of toilet paper. I would definitely stay here again as we could shower, eat a nourishing meal, and take a nap. We felt safe and secure the entire time.
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