Dear Mr. Alfan Gee, Thank you for your review. We appreciate you taking the time to write this review. First, we apologize for any inconvenience you experienced during your stay at Fox Harris Hotel & Convention Banjarnegara and that your experience did not meet your expectations. We understand that there may have been some concerns regarding your stay with us, and it is extremely important for us to improve the quality of our services and facilities. If you would give us the opportunity to welcome you again in the future, we would be delighted to provide you with a more pleasant stay. Our team is happy to assist you with any requests. Good luck! Sincerely, The Management, Fox Harris Hotel & Convention Banjarnegara