The staff were absolutely amazing. Very attentive and welcoming. The kids loved it and want to go back! Location was perfect close to everything.

New beautiful room. Modern equipment.

so great, beautiful space, reasonable price, delicious food, suitable for family and friends vacation, unfortunately there is no sea view

Beautiful hotel, comfortable, clean room, soft mattress

the hotel staff is very helpful, the hotel is also very strategic. I like the modern minimalist design of the room and toilet, very comfortable.

The staff worked nonsense, the room was checked out and still charged for the next day.

I booked and paid for my parents for 1 night with a King standard river view room, but for some reason the receptionist arranged a standard room with a view of a local house. I was upset because my father called to ask to check the room type again, but it was not resolved, so I had to go down to the reception desk and show the booking and payment form from traveloka before they apologized and changed the room to the correct type. The problem here is that a 5-star hotel with the best rating in Da Nang would do such a thing, which would ruin its image, and I will tell this story to my friends so they can be careful with the Crowne Plaza DANANG CITY CENTRE hotel Thanks!

This time my family returned to the country and stayed at 3 5* hotels to experience, and I like Bay the most. Clean, right in the center but very quiet, enthusiastic and cute staff, delicious food,... very ok but worse than the other 2 5* hotels is that there is no smart toilet 🥲. But every year when I return to Da Nang, I will still stay at Bay.

Clean room, young and beautiful staff, the hallway has melodious music and fragrant smell, it will be even more wonderful

Amazing experience overall! They surprised us with a birthday cake & room deco without even requesting it! Service was on point and fast, good Asian breakfast spread, clean good view pool, well-kept modern room! Recommended! Will definitely come back!

Great service, feels like in Singapore

enthusiastic staff, 2nd time back still like the first time, comfortable accommodation, very nice and classy

Good but I wish the fridge was colder.

Claimed to be 5 stars but the service is really 4 stars and the breakfast buffet likely 3 stars with little variety compared to other 5 star hotels or 4 star hotel. They won't even refill water and will charge yoh for extra bottles of water which only cost vnd5000 or usd 0.3.

Great new clean hotel, OK staff

Super friendly and enthusiastic staff. Overall well worth the price

Nvien's service is good, the room is so beautiful, it's worth experiencing

The room is very clean and beautiful, suitable for a long stay

Enthusiastic and friendly staff. Clean rooms, specially designed for people who often travel for work.

10 points, great service, professional staff, if I have the chance to return to Da Nang, I will definitely book again