Exceptional from start to finish.

Great place

As always amazing international team, reciption, room services, sales and all

Amazing

Stunning property with a beautiful room! Will definitely return!

N/a

Great place

Very accommodating & great service

The website stated "free shuttle bus" and gave instructions to download (see screenshot of the downloaded PDF document). This was carried out and having waited at the Metro Station South Exit it soon became apparent that there is no shuttle bus service. So I trekked across the park over 20 minutes to the hotel. At entry, a staff member guided me to the car park! Okay, then I was bought back the same way I came and finally got to check-in. The room attention to detail is astounding. An old Qatari Ministry building has been revamped into a 70s paradise. The sea facing rooms can be noisy with traffic as they face a busy main road, however, the stunning views more than make for it. I called guest services for some milk (we Brits like milk with tea). A simple request, yet 30QAR per small jug for tea was quoted. I queried this and the tone/mannerism from the operator was rude and condescending. Totally unacceptable. The gym really is superb. The spa is acceptable. Not the best massage (very little oil was used - still charged me though!). I feel if the little issues like certain staff temperament/manners and the planning issues were dealt with properly (don't just say it, do it!), this hotel really could be a true 5* experience. Unfortunately, poor planning and being spoken to with such disregard brings stars down to 3.

Chic, classy hotel that delivered impeccable service. Huge rooms, gorgeous pool, and lovely live music bringing the hotel to life every night. We loved the location, being near the Souq and many of the main Doha attractions.

Housekeeping and Front Desk Staff are very understanding

Not very friendly and accommodating

Very stylish, lots of food options. Close to the Souq and Cornishe.

We had an amazing time at the hotel and the whole staff were attentive and super helpful. Having the options of 6 different restaurants, all of them with excellent food was also a plus. The pool facilities were also wonderful.

Great experience

Elegant, chic hotel with distinctive style. Situated close to downtown Doha, in Al Bidda, on the way to Westbay. Beautiful interior design and impressive exterior architecture (the building used to be occupied by Qatar’s ministry of the interior before it was converted into this hotel). Very nice staff. Several restaurants. Beautiful gardens and greenery. You can be anywhere in Al Souq or Westbay with 10-15 minutes by cab. A metro station is nearby.

Perfect location and a great hotel. Service was fabulous and would highly recommend.

Excellent location, multiple classy restaurants. Professional staff. From the security to the reception. Polite and excellent communicational skills. The people make the hotel. I was approached with a smile. Thank you to the receptionist who offered me a coffee to take away my flight was in the hours of the morning.

Perfect in every way.

This hotel was INCREDIBLE. From start to finish we loved it. The hotel is absolutely beautiful with incredible interior design in both the lobby and the rooms. The hotel has 5 amazing restaurants and a beautiful pool area. We attended the New Year’s Eve event which was good value for money and great fun - live music and a buffet. One of the best parts of this hotel was the staff - nothing was too much to ask at all. We didn’t want to leave the hotel! Would highly recommend