RedDoorz Premium @ Setiabudi Medan

Explore RedDoorz Premium @ Setiabudi Medan
8.2
Very Good
From 57 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

8.5

Location

8.3

Service and Facilites

7.8

People often mention about RedDoorz Premium @ Setiabudi Medan
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Family Friendly (2)
Room Space (2)
Distance to City Center (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Hotel Area (1)
Price (1)
In-room Dining (1)
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Traveler Reviews RedDoorz Premium @ Setiabudi Medan

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Customer reviews
R***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 17 week(s) ago
nice room, neat and clean, the atmosphere is also good for resting
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Abdi A. S.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
As expected.. Comfortable and cheap.. Suitable for bringing the family.
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A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
It's not bad, I only got the room at the very end, at the very back. Maybe because I bought a promo. But so far so good, all the room facilities are the same, just different placement.
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D***a
icon-Business
Business
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8.2
/10
Reviewed 27 week(s) ago
Thank you very much, I hope you are always healthy
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1 people find it helpful
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Cheap & comfortable. Overall, it's great.
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1 people find it helpful
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Cheap, comfortable. Overall a good recommendation.
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b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 31 week(s) ago
Not clean enough. Lack of room facilities.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Comfortable, clean, only the TV is hard to turn on, you have to call the staff. Please add some air freshener to the bathroom so it doesn't smell.
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E***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 47 week(s) ago
Improved again hehe …. Mdjdjudnsbdnsdududjbdbd
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
quite comfortable give it some air freshener so it doesn't smell like lipos.
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1 people find it helpful
J***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 52 week(s) ago
Disappointed, not recommended, dirty, bathroom has no lock, room smells, spray is old, swimming pool is a dud, TV doesn't work, complete misery
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R***a
icon-Transit
Transit
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10.0
/10
Reviewed 63 week(s) ago
The service is good, the room is clean.
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2 people find it helpful
Muhammad
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
Overall it's good. The room is comfortable, the bathroom is clean and the room is fragrant and comfortable to stay in.
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3 people find it helpful
T***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 70 week(s) ago
quite clean & comfortable, the room is also spacious...
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 71 week(s) ago
the bed sheets and the bathroom are made brighter and more comfortable
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S***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Clean and fragrant room. Comfortable.
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1 people find it helpful
Octaviani
icon-origin-TRAVELOKA
5.1
/10
Reviewed 78 week(s) ago
Extremely Disappointing Service, I am writing to express my extreme disappointment with the service I received during my recent stay at this hotel. Throughout my stay, I encountered numerous unpleasant experiences, ranging from unresponsive receptionists to unhelpful and unresponsive staff who required multiple requests to fulfill simple tasks. While I understand that RedDoorz is a budget hotel chain, I believe that basic standards of hospitality should still be upheld. Hotel staff should be trained to be prompt, responsive, and provide excellent customer service to ensure that all guests have a positive experience during their stay. I am not a first-time RedDoorz guest, and I have not had any prior negative experiences with the brand. However, my recent stay at Reddoorz Premium @ Setiabudi Medan was deeply disheartening, especially considering the numerous similar complaints I have read from other guests. It is clear that there is a systemic issue with customer service at this particular hotel, and I am concerned that no action is being taken to address it. Many guests, like myself, choose to overlook these issues rather than taking the time to file a complaint. Unfortunately, I was the unfortunate guest who had to endure this subpar service. I urge RedDoorz management to take immediate action to address the poor service at this Hotel. The hotel staff needs to be trained to provide excellent customer service, and they should be able to distinguish between guests and personal friends in their interactions. I sincerely hope that RedDoorz will take my feedback seriously and take the necessary steps to improve the service at Reddoorz Premium @ Setiabudi Medan. I believe that RedDoorz has the potential to be a great budget hotel chain, but it is essential to prioritize customer satisfaction to achieve this goal. Thank you for your time and consideration.
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2 people find it helpful
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Tihar H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 92 week(s) ago
Sesuai harga bisa tidur dan bangun.
2 people find it helpful
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Ganda A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 98 week(s) ago
Kamar bersih & nyaman. Parkir terpagar tertutup. Akses Alfamart dekat. Cari sarapan juga dekat. Sudah 3x menginap di sini. Thanks.
2 people find it helpful
Devi A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 115 week(s) ago
There is no free mineral water provided which is usually available, even at RedDoorz where the room prices are cheaper. AC is not cold. The TV is on but there is no broadcast.
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4 people find it helpful
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