7.8
Pleasant
From 217 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.8

Location

8.1

Service and Facilites

7.6

People often mention about SMART Dream
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Bedroom (21)
Accessibility (20)
Ambiance (18)
Room Space (17)
Bathroom (17)
Staff Friendliness (16)
Surroundings (15)
Check-in/out Time (15)
Distance to City Center (13)
Hotel Area (13)
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Traveler Reviews SMART Dream

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Customer reviews
Sani A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Enjoy my time, flexible check-in.
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Suci A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
wifi is out of order and at 3 o'clock the token runs out
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1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Facilitating a mat will feel more comfortable
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Basically, it's safe to stay here, the staff are friendly, it's just a shame that the other rooms don't change the bedcovers in the afternoon, if we don't ask for a change, please improve the cleanliness, okay? 🥰🥰🥰
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
It seems like after a long trip, I always stay here. The price is cheap, the place is comfortable and it's close to everywhere🥰🥰
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1 people find it helpful
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Achsa a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good service, friendly staff, thanks also to the street vendors, 🥰🥰
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Have stayed here 5 times, friendly service, comfortable place according to the photos, close to the airport makes it easy for us 🥰
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Comfortable staying here, satisfied with the service and also close to hangout cafes🥰
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
This is my first time staying here, the place is quite comfortable, just a bit noisy with the room next door, I'm a bit disappointed because I thought the cleaning was done, the bedcover and bed sheets were not changed, they were just tidied up, and only the pillowcases were changed, I've never stayed at a hotel like this before, honestly disappointed.. if I can finish checking out, everything has to be changed for our comfort too
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The only downside is that there's no doormat.
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2 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Easy booking process, hotel location and hotel facilities.
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1 people find it helpful
s***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Good and according to expectations.
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 33 week(s) ago
Worst hotel. Towel just only 1 for two people in one room. Bathroom dirty, no soap and toiletries. No tissues. The receptionist was not friendly in serving, very honest. It is not recommended to stay here. Very disappointing. I asked other guests and they experienced what I was experiencing. You should not stay here. It is better to stay in another hotel. The price of this hotel is quite expensive with such services.
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1 people find it helpful
a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 33 week(s) ago
It's appropriate for the price, but the cleanliness of the bed and bed cover should be taken into account.
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P***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 34 week(s) ago
According to its cheap price.
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N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Yes, it's good for the price and condition.
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1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The hotel staff was very friendly and helped with the check-in process.
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A***d
icon-origin-TRAVELOKA
5.3
/10
Reviewed 38 week(s) ago
From the picture it looks good, but in reality it is far from it. The sheets look like they haven't been washed, they are very shabby. Although the lobby service is good, the facilities in the room are lacking.
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4 people find it helpful
M***D
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
i have been lied to this is not smart dream this will be your worst nightmare the photos the hotel posted is fake fear allah and stop cheating people
2 people find it helpful
J***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 39 week(s) ago
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1 people find it helpful
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