Horison TC UPI Serang
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Overall Ratings & Reviews Horison TC UPI Serang
Traveloka (586)
9.3
Exceptional
From 586 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
9.1
Location
9.3
Service and Facilites
9.2
People often mention about Horison TC UPI Serang
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Distance to City Center (99)
Room Space (99)
Bedroom (91)
Staff Friendliness (89)
Ambiance (76)
Accessibility (73)
Hotel Area (62)
Surroundings (60)
Bathroom (60)
Taste (59)
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Traveler Reviews Horison TC UPI Serang
Number of reviews per page
20
40
Customer reviews
RW
Rara W.
10.0
/10
Reviewed 4 day(s) ago
The staff is very friendly and the service is the best 🥰
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Bambang j. l.
10.0
/10
Reviewed 1 week(s) ago
Highly recommended for families
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Accommodation's Reply
05 Dec 2025
Dear Mr. Bambang J.I., Thank you for your positive review. We are very glad that you enjoyed your stay at Horison tc upi serang. Your feedback is a great encouragement for us and we will continue to strive to improve our service. For reservations, please contact the reservation number 08*******812. You will receive many benefits and the best value for money. We sincerely hope to welcome you back again! 🙏 Horison tc upi serang Hotel Management Team
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S***i
Staycation
8.8
/10
Reviewed 1 week(s) ago
It's a bit noisy with vehicles in front of the hotel, as well as the sound of morning exercise. The walls aren't soundproof enough to hear unethical sounds!!
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Accommodation's Reply
05 Dec 2025
Dear S*i, Thank you so much for sharing your review of your stay. We are very glad that you enjoyed your stay. We understand that the soundproofing in your room was not sufficient and you may have heard noises from outside. We have forwarded your comments to the relevant department and will do our best to provide you with an even more comfortable stay in the future. For special offers and best rates, please contact our reservation hotline at 08*******812. We look forward to welcoming you back soon! 🙏 Horizon TC Upi Serang Hotel Management Team
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M***a
Transit
8.8
/10
Reviewed 2 week(s) ago
This hotel is perhaps the most "reasonable," offering comfort and a more modern feel compared to other hotels in Serang. Its easy access to the town square is a good reason to stay here, but for those who prefer quiet, the sound of passing vehicles might disturb the room.
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Accommodation's Reply
05 Dec 2025
Dear M*a, Thank you very much for sharing your review of your stay. We are very glad that you enjoyed your stay and appreciate your valuable comments regarding the room's soundproofing system. We will forward your comments to the relevant department and will strive to make your next stay even more comfortable and satisfying. For inquiries about special promotions and our best price guarantee, please contact our reservation hotline at 08******812. We look forward to welcoming you back! 🙏 Horizon Hotel TC Upi Serang Management Team
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T***b
Business
10.0
/10
Reviewed 3 week(s) ago
Friendly all services and safe
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Accommodation's Reply
21 Nov 2025
Dear Sir/Madam, Thank you for giving us a great review of Horison TC Upi Serang. We are sure that it will be helpful for other travelers who are looking for a hotel in Serang area. We hope that Horison TC Upi Serang will continue to be your choice for accommodation, meetings or other events. We wish you continued health and success. We look forward to welcoming you and your family back again. Thank you. Horison TC Upi Serang Management
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T***b
Business
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly and helpful
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you very much for your wonderful review of Horison TC Upiselang. We believe that your review will be helpful to other travelers looking for a hotel in Serang area. We hope that you will continue to choose Horison TC Upiselang as your first choice for accommodation, meetings and other events. We wish you good health and success and we look forward to welcoming you and your family back to our hotel again. Horison TC Upiselang Management Team
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MF
Mohamad F. W.
Staycation
9.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly. The service was amazing.
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Accommodation's Reply
17 Nov 2025
Dear Sir/Madam, Thank you for giving us a great review of Horison TC Upi Serang. It will surely be helpful for other travelers who are looking for a hotel in Serang area. We hope that Horison TC Upi Serang will continue to be your choice for accommodation, meetings or other events. We wish you continued health and success. We look forward to welcoming you and your family back again. Thank you, Horison TC Upi Serang Management
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E***n
Leisure
8.7
/10
Reviewed 6 week(s) ago
good enough. however, there are still many things to improve, such as the taste of meal. staff service was great. however, the taste of meal could be improved. the coffee was not Great
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Sir/Madam, Thank you for giving us a great review of Horison TC Upi Serang. We are sure that it will be helpful for other travelers who are looking for a hotel in Serang area. We hope that Horison TC Upi Serang will continue to be your choice for accommodation, meetings or other events. We wish you continued health and success. We look forward to welcoming you and your family back again. Thank you. Horison TC Upi Serang Management
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MF
Mohamad F. W.
Staycation
10.0
/10
Reviewed 6 week(s) ago
This hotel is always impressive; it never fails to amaze us. The location is also strategic, and the service is very satisfying.
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Accommodation's Reply
07 Nov 2025
Dear Mr. Mohammad F.W., Thank you for giving us a great rating for Horison tc upi serang. It will be very helpful for other travelers when searching for hotels in Serang area. We hope that Horison tc upi serang will continue to be your choice for accommodation, meetings or other events. We wish you and your family good health and success always. We look forward to welcoming you back again. Thank you. Horison tc upi serang Management
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M***a
Business
9.4
/10
Reviewed 7 week(s) ago
Hotel Horison UPI Alun-Alun Serang offers comfort in a strategic location right in the heart of the city. Clean rooms, friendly service, and complete amenities are a plus. Perfect for family vacations or business trips in Serang. A comfortable hotel with a prime location in Serang. Close to the town square, clean, and with excellent service. Recommended!
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Accommodation's Reply
07 Nov 2025
Dear Sir/Madam, Thank you for giving us a great review of Horison TC Upi Serang. We are sure that it will be helpful for other travelers who are looking for a hotel in Serang area. We hope that Horison TC Upi Serang will continue to be your choice for accommodation, meetings or other events. We wish you continued health and success. We look forward to welcoming you and your family back again. Thank you. Horison TC Upi Serang Management
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E***a
Business
6.7
/10
Reviewed 7 week(s) ago
Stayed at this hotel for 3 nights. The room was spacious, but the bathroom had a slight odor. The shower wasn't powerful enough, and you had to wait a long time for hot water. There was no soap in the sink, so washing your hands was a hassle. There was no mini fridge in the room.
The music in the corridor was quite annoying, playing from 5 AM to 9 PM.
The most lacking was the variety and taste of the breakfast restaurant. For the price, it would be better to improve.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for the opportunity to share your feedback regarding your review of Horison TC UPI Serang. We apologize for the issues you experienced with the room. This review will be very helpful for other travelers looking for a hotel in the Serang area. We hope that Horison TC UPI Serang will continue to be your choice for accommodation, meetings or other events. We wish you and your family good health and success. We look forward to welcoming you back again. Thank you, Horison TC UPI Serang Management
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E***y
10.0
/10
Reviewed 7 week(s) ago
Strategic location in the city center and very good facilities
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Accommodation's Reply
07 Nov 2025
Dear Sir/Madam, Thank you for giving us a great review of Horison TC Upi Serang. We are sure that it will be helpful for other travelers who are looking for a hotel in Serang area. We hope that Horison TC Upi Serang will continue to be your choice for accommodation, meetings or other events. We wish you continued health and success. We look forward to welcoming you and your family back again. Thank you. Horison TC Upi Serang Management
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Yi
Yunita i. y.
10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, the staff are also friendly, in short, it is highly recommended for that budget.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Unita I.Y., Thank you for giving us the highest rating for Horison tc upi serang. This will be helpful for other travelers when searching for hotels in Serang. We hope that Horison tc upi serang will continue to be your choice for accommodation, meetings or other events. We wish you and your family good health and continued success. We look forward to welcoming you back again. Thank you. Management
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Verified Traveler
8.2
/10
Reviewed 7 week(s) ago
Staff, location is ok... Rooms are spacious and comfortable
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Accommodation's Reply
27 Oct 2025
Dear G*t., We would like to thank you for giving us a great rating for Horison tc upi serang. It will be very helpful for other travelers to find hotels in Serang area. We hope that Horison tc upi serang will continue to be your choice for accommodation, meetings or other events. We wish you and your family good health and success always. We look forward to welcoming you back again. Thank you. Management
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TA
Tuti A.
10.0
/10
Reviewed 8 week(s) ago
The hotel staff are all friendly, there are lots of food choices, basically it's the best
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Accommodation's Reply
27 Oct 2025
Thank you Tuty A. for your great review of Horison TC Upee Serang. We are sure that this review will be helpful to other travelers who are looking for a place to stay in Serang. We hope that you will continue to choose Horison TC Upee Serang for your accommodation, meetings or other events. We wish you good health and happiness and we look forward to welcoming you back again. Thank you very much! Management
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Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
All okay, recommended for those who need accommodation in the city center
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Accommodation's Reply
11 Oct 2025
Hello customer, Thank you for writing a great review for us. We are glad that you enjoyed your stay at Horison TC Upeeserang. Your review inspires us to continue striving to provide the best service. Get great discounts and the lowest rates when you book through our reservation hotline: 08*********12. We look forward to welcoming you back. Thank you very much 🙏 Horison TC Upeeserang Management
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S***a
Staycation
10.0
/10
Reviewed 10 week(s) ago
Staff very helpful and very nice
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Accommodation's Reply
11 Oct 2025
Hello customer, Thank you for giving us a great review. We are glad that you enjoyed your stay at Horison TC Upeeseran. Your review inspires us to continue striving to provide the best service. You will get special offers and lowest rates if you book through our reservation hotline. Reservation hotline: 08*******12 We look forward to welcoming you again. Thank you very much 🙏 Horison TC Upeeseran Management
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Gesron P.
8.8
/10
Reviewed 10 week(s) ago
The place is clean, the location is very strategic in front of the town square, if you are looking for food it is also easy
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Hello customer, Thank you for giving us a great review. We are glad that you enjoyed your stay at Horison TC Upeeseran. Your review inspires us to continue striving to provide the best service. You will get special offers and lowest rates if you book through our reservation hotline. Reservation hotline: 08*******12 We look forward to welcoming you again. Thank you very much 🙏 Horison TC Upeeseran Management
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ln
lala n.
Business
10.0
/10
Reviewed 11 week(s) ago
Whenever I have activities in Serang, I like to stay here the most.
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Accommodation's Reply
11 Oct 2025
Hello customer, Thank you for giving us a great review. We are glad that you enjoyed your stay at Horison TC Upeeseran. Your review inspires us to continue striving to provide the best service. You will get special offers and lowest rates if you book through our reservation hotline. Reservation hotline: 08*******12 We look forward to welcoming you again. Thank you very much 🙏 Horison TC Upeeseran Management
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p***g
10.0
/10
Reviewed 11 week(s) ago
Good, solid, clean, cheap. Okay.
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
Hello customer, Thank you for writing a great review for us. We are glad that you enjoyed your stay at Horison TC Upeeseran. Your review inspires us to continue striving to provide the best service. Book your room with us now. Booking by phone allows you to get great discounts and the lowest rates. Reservation number: 08*********12 We look forward to welcoming you back. Thank you very much 🙏 Horison TC Upeeseran Management
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Number of reviews per page
20
40
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