The hotel is on a busy street so you get some noise. But the rooms are comfortable and spotless The staff couldnt be more helpfull. The restaurant serves an excellant dinner and the feee breakfast was good too

Friendly and good customer service, convenient location and the room clean and neat.

Great value for the price, from my experience best place to stay at in Xela. Very friendly stuff, easy parking, super location

Todo bien

Muy buen hotel, limpio, frente a centro comercial

Very small rooms but the blankets so so so soft and warm blankets, the showers very smal but pressure of the water was very good...

When I first saw the hotel from the street, I thought I’d made a big mistake booking it. We were pleasantly surprised. One draw was the included parking, which is secure in the back and has plenty of space. Avenida Las Americas is a very busy street, but our room was in the back with no street noise. The location is in easy walking distance to several restaurants and shopping. The room was super clean and comfortable. Nice fluffy towels. The bed sheets could be of higher quality. Xela is quite cold at this time of year. I’ve stayed in several hotels there and the lack of heat in the room was never a problem. However, our room was really cold. Overall, the hotel exceeded our expectations and I’d rate it as the best place I’ve stayed in Xela so far.

Es bello el hotel.

When my shuttle driver pulled into the drive, a man outside the hotel entrance shooed us away (despite having a reservation) - not a very good welcome and a sign of what was to come. I did not stay at the hotel because it would not honour the Expedia rate, despite me showing the confirmation email. The clerks wanted to charge me twice the amount of the quote. No thank you. The lobby was dark and un inviting, a noisy location, far away from the historic centre (but close to Walmart if that’s what you’re in Guate for). I stayed at the Casa Elizabeth on 13 Avenida instead, it was basic, but clean and friendly staff. Cannot recommend Hotel Las Americas at all. Don’t do it!

clean, nice and convenient

Staff needs to learn some politeness.

Good service.

La comida del hotel estaba riquísima con estilo casero. Excelente la sopa y el chocolate muy necesarios para el clima del lugar.

Good breakfast and very comfortable bed. Close to walk to the downtown marmet

Awesome service and attention. Super nice staff and comfortable facilities.

Excellent experience here in Xela, quezaltenango is a beautiful place...

Conveniente para pasar la noche. Bien ubicado y practico.

Muy bien ubicado, buen servicio y bien el restaurante, se lo recomiendo a cualquier que quiera pasar unos buenos días en Xela.

Demasiado caro para lo que ofrece. El acceso al parqueo es muy estrecho y es muy fácil golpear el carro. Es el típico hotel de carretera a precio de hotel 4 estrellas.

Magnífico costo vrs instalaciones