I needed a hotel by the station. This was close by and a safe walk alone. The hotel was clean. I didn't like the fact that there is no open reception in the evening. I'm not sure what would happen if one had an issue. Although there was no street noise, there was noise from the interior stairs as they are metal, resulting in quite a lot of clatter from other guests. Only one thin pillow was provided. Not cheap for the standard provided.

If the hotel had ac it would be priceless. Still solid value.

The property was spotless in respect the general areas as was the room. Little touches like sweets on the pillowcase and tissues in the bathroom just added to the good stay. A kettle and tea and coffee facilities were in the room as was paper and pen to write notes. Convenient to railway station and Dom. Should be rated higher

We stayed just one night during a recent visit to Germany, and I am glad it was one night only. Check in was easy enough, with the key provided in a safe, the combination for which had been sent in advance via e-mail. However, the room itself (no. 41, under the roof and uncomfortably hot on a warm summer's day) was disappointing. Everything looked unloved, cheap and in bad repair. The TV was held together with sellotape, the walls were scuffed, riddled with unused rawl plugs and partially covered in poorly installed fake wood paneling, and one of the window's hinges was broken (as I discovered when I wanted to open the window to get rid of the unpleasant smell in the room). Fake plants for decoration completed the sad state of the place. On the plus side, the bed was comfortable and clean, but otherwise the whole place is in desperate need of an update. I would not want to stay there again and would not recommend it.

Loved the simple self serve check/in process and room was great. Only complaint was that the motion sensitive light switch in the bathroom would time out and go off during even a short shower.

I arrived around 4PM. The door was closed. No staff around. I was asked to enter a keycode, which I did not have. Being from USA, I had no cell phone connection without internet. I went back to the train station to get internet connection and call my wife. After sometime she called me back with a keycode. I went back to the hotel and this time could enter. I do not understand why the keycode and instructions were not sent to me!!!

Reception closed on arrival (4.30pm) but they had sent a code for lock box at entry. Location was good for train station and cathedral. Room good. Bathroom light on a sensor that doesn't pick up when you're in the shower and leaves you in the pitch dark.

Great location just minutes from the train station. There are plenty of restaurants within a 10 minute walk. The Cologne Cathedral is also within 10 minute walk. Breakfast was good and plenty of variety. I would definitely recommend the Hotel Muller.

Clean and the staff was great

The staff was very friendly and multilingual. It has a VERY convenient location: close (read: walkable) to lots of attractions and the train station. Good food options also close by. They also offer sleeping cots for children at no additional charge. Definitely recommend!

Great friendly staff, fantastic location. Snoring from the next room kept us up and a bit of a noisy bed.

.

Great location and spacious room. Please make a card with wi-fi details for inside the rooms :)

The property was in an ideal location, minutes from central train station and all shops and Christmas markets. Also close to Koln Cathedral. Although basic, it was clean and comfortable with a good breakfast. Staff friendly and helpful. Enjoyed our stay 👍

Very good location, a stones throw from the railway station, and 10 minutes from the cathedral. Room very small and basic, but clean. No frills. En suite small but clean and well appointed. Breakfast excellent continental type in the cellar bar area. As we were only in the room to change and sleep it was ok, but too small to spend any length of time in.

Great location but tiny shower and nosy beds. Hotel is just a few hundred meters from train station, which how we arrived. Overall wonderful place to stay.

We would highly recommend Hotel Mueller. The location was excellent for visiting the cathedral and town center and it was clean and comfortable. Breakfast was great. We wouldn't hesitate to stay here again.

Very nice hotel with friendly staff and a good selection of food at breakfast. The room was very clean and comfortable. It is in a great location for the railway station and Catterall.

Recently been updated, comfortable room. But on the down side, plug didn't fit in the sink, TV only had three channels, had a kettle but never put out any tea or coffee (despite my hint of leaving the container on the bed). Breakfast adequate, but on the last day they never turned the hot p[late on so the food was cold.

The rooms are clean and a good size. The beds are very comfy and the staff are very friendly. It’s close to the station, but far enough away from all the noise you get there.