9.2
Exceptional
From 54 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews MUWA NISEKO

Number of reviews per page
20
40
Top reviews
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I came here with my wife at the end of August, and I had an amazing time. I wish I booked for longer as the nature, Onsen, food, and service were beyond imagination. Even though Niseko is known for skiing, I think it's worth coming here in the summer or off season. I arrived to Kutchan Station where a driver picked us up and dropped us off at the hotel. Immediately, I noticed the excellent service and attention to detail that was above my experience compared to other hotels in Hokkaido. Due to it being an off season, I had the whole Onsen to myself! The room is very spacious and has everything including a washer/dryer, a full kitchen, and a walk out balcony. Even the slippers were so nice so I ended up buying the same brand later on my trip! For breakfast there are fruits, juices, and breads that you can grab. I was surprised that you choose a menu for breakfast and they had a Japanese and Italian option. We both went with Japanese and the fish was delicious! It comes many side dishes too!
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Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area.
Saikung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very new and stylish, cool design! Service is excellent and beyond expectations! The sukiyaki dinner is also highly recommended!
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing place to stay, location is second to none for ski in ski out access with really impressive ski facilities. Staff were pleasant and very helpful. Restaurants provided amazing dinning experiences including the morning buffet breakfast. Would highly recommend the private infinity Onsen provided on level 7 (at extra cost), of an evening the view of Mt Yotie was beautiful.
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Ricardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Muwa is by far the hotel with the best service in Niseko area. People are kind and with an excellent training. The rooms are very beautiful and clean. The ski changing rooms are very practical. My favorite ski hotel
Jaime
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We had a perfect stay at Muwa. The property was in superb condition and our room was large, clean and very well-appointed. Staff were very helpful and friendly, whilst the ski in/out and complimentary shuttle facilities were excellent.
Aneka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Incredible property, well located for ski-in, ski-out access. Beautiful rooms, nicely presented with all the amenities needed. Breakfast was perfect, huge array of quality ingredients. Both the public onsen and private onsen we booked (extra charge) were fabulous. Staff were excellent, extremely friendly, going above and beyond wherever possible. Incredible stay, we will return.
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Bryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The Muwa Niseko is fantastic. Truly a great hotel with proper ski-in/out with excellent facilities and rooms.
Steven
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was amazing, the room exceeded expectations and the ski in ski out location was very convenient. Would highly recommend.
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Really amazing ski experience, the spa was wonderful too, and the shuttle to restaurants is a wonderful helpful addition
Cristian
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

An amazing solo trip up to Niseko reagion
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Our stay at MUWA was 10/10. Stunning hotel with a beautiful spacious room overlooking the slopes. Right next to the snowboarding base which was perfect for us. It’s a bit of walk down to the restaurants and food trucks and an uphill walk back to the hotel but not an issue, kept us fit :D
Gaye
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We did not like the limited choice of eating places. There were 2 formal restaurants - no cafe or casual dining, all extremely expensive. In the Italian restaurant, the sides came at the same time as the appetisers, instead of with the Mains!!! There was no room service option. Luckily there was a small shop with frozen food which could be eaten in the room. Terrible kitchen design in room, need tk stand on a stool to get the crockery 😵‍💫
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Fiona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Brilliant ski in ski out hotel.
CARLOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This is a fantastic hotel. Its architecture is Incredibly elegant and functional, has the best restaurants in Niseko by a margin particularly the Japanese restaurant. The staff is very kind and amiable. The rooms are very well designed and cozy with excellent sound insulation. It is a ski-in ski-out hotel in the best location in the HIRAFU section of the mountain, with great ski room and equipment rental available. Undoubtedly one of the top ski hotels of the world. It became the favorite for me and my family. Excellent experience overall!!
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Minh Nhut
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Best new ski resort hotel in Japan in 2024 for a reason. Absolutely no complain, except that it's cheaper to book directly vs booking through Expedia.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

new hotel with new hotel service. Supposedly we were to get room service everyday (we booked a 2bdr suite), but on some days they forgot to clean our room?
JunHong
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great hotel
My Hong
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Muwa is an exceptional property, particularly for skiing enthusiasts. The accommodations are excellent, and the location is ideal, right next to the ski fields. However, transportation and dining options can be challenging, and communication with the staff is somewhat limited. It's essential to plan ahead, as assistance is often unavailable on short notice. Despite these drawbacks, the overall experience is quite positive.
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Gerard
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

An amazing ski in ski out luxury hotel with exquisite facilities, friendly staff, and a ski shop. A few kinks to iron out- mainly regarding their shuttle service and lack of food and drink at the hotel between 3-5pm.
Number of reviews per page
20
40