Staybridge Suites PIGEON FORGE - SMOKY MTNS by IHG, an IHG Hotel

Explore Staybridge Suites PIGEON FORGE - SMOKY MTNS by IHG, an IHG Hotel
9.4
Exceptional
From 126 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Staybridge Suites PIGEON FORGE - SMOKY MTNS by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Connie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good.
Wendy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved the bed. Very comfortable. Breakfast was great..
MARK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

was pleasantly surprised at the hotel. Nice one bedroom unit. we stayed on the 1st floor the 1st night, the next day we asked it we could get moved up to a higher floor so we could have a balcony. No problem. They moved us. Great views.
Alastair
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice clean hotel, reasonable distance from the strip which made it quiet. Good breakfast but still disappointed with plastic plates and cutlery. Free drinks and food on social nights Monday to Wednesday from 17:30 to 19:00
Vicky
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quiet, lots of room, clean, close to many things, lovely view
Larry
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a nice stay. Upon arrival we found dirty dishes in the dishwasher
Arlin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was great until one of the elevators stopped working and then the cook for breakfast didn't show up. So, three out of four days was good.
michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was good. Seamed to be a little under staffed but overall a good place to stay
Danny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a very nice hotel and the staff are super friendly.
Alaa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Safe and close to downtown and shopping too
Adam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful and very convenient
Tracy
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice studio. Everything I needed. ( Precious) who is at the front desk is very helpful and friendly. Free breakfast up on 6th floor and appetizers/ social mtgs on week nights. Will stay again especially for GSMJI.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing experience. The property is brand new. Great customer service, delicious breakfast, safe sureoundings and a cute pool! The views from balcony just transport you to a different world. Easy to get to Gattlinburg. Overall, it was very centrally located to all of the attractions.
Steven
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We only reserved one night but the guy at check in was rude and short. Handed me my key and said there you go, didn’t tell me what floor we were on I had to ask him if it was the correct floor. Then we get into the room and although clean it smelled very strongly of antiseptic, like a hospital we had to open the doors to let it air out. The whole hotel actually had a very bad smell, except for the main lobby. Then the shower has to be the worst design, half of a glass shower door?! Water and soap was going all over the bathroom floor. And the pillows were the worst pillows I’ve ever slept on and I’ve stayed at multiple different hotels and air bnb’s. For a new hotel, and the price I expected way more.
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Julia
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was nice. Bed was comfy. The room was pretty big. They do offer breakfast, it was ok, not the best. The shower pressure could be stronger, but overall would stay again. Hotel smelled clean at all times.
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I wish I could stay at this hotel every time I travel anywhere. Decor, room design, bed and bedding, breakfast on the roof with a mountain view. I didn’t see anything to improve upon.
Josh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall a nice place to stay. Our first room on the first floor was VERY musty and humid. We brought this to the attention of the staff and they accommodated us and found us a new room on a new floor. That room was in much better condition and led to a pleasant stay.
ken
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect getaway for my little family. The suite/hotel is only a year old so very modern/up-to-date. Walking distance to the island in pigeon forge, but away enough where it’s not in the busy main road. Thanks StayBridge!
Jose
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff is very professional.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was amazing! The room was clean and looked exactly like the pictures. The only thing that could be improved is refilling the cold bar during breakfast, especially the fruit and yogurt toppings. With so many guests coming in and out, it’s best to keep it stocked particularly right when breakfast first opens.
Number of reviews per page
20
40