6.4
Pleasant
From 45 reviews
Cleanliness

6.6

Room Comfort

6.0

Service and Facilites

7.4

Traveler Reviews KX Rooms

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ideal budget friendly room. I was only staying in it for one night, was very practical for what i needed it for. Moderately comfortable bed and cozy. Fan and tv in the room was a nice touch.
Verified traveler
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very dirty and disgusting place I ever seen . I didn’t even stay for an hour .
Jill
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

London rooms located walking distance to main train station and restaurants with friendly service. No frills.
Jill
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Friendly service. No frills. Simply rooms convenient and safe.
rama
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Too much dusty, shower not working.
Gary
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The reception staff for this property are amazing people but the the hygiene standards for KX rooms is extremely shocking! When I arrived to apparently a clean room I found chewing gum stuck on the wall, dust & dirt everywhere including the fan, tv, mirrors and even the sink. I know it’s a budget hotel but I’ve stayed in hostels that are cleaner than this place. After checking out the room I had to ask for cleaning materials just to clean my room before I stayed there. Now onto the communal shower. The shower head didn’t work while the flooring is lifting up and you feel like you’re going to fall through to the next floor down. All in all this property is now worth staying in just to save a few pounds. I can’t stress this enough to stay away and book somewhere that doesn’t have piss stains on the mattress topper!
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Jan
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was the worst place I’ve ever stayed, and I have backpacked in New Delhi. Didn’t get a code despite having checked in online twice because my card hadn’t gone through. Why didn’t they ring??? Fire exit blocked. Fire door sign upside down behind the junk on the floor. Toilet filthy, no toilet paper. Shower ghastly, broken, didn’t drain, drain cover missing, standing water and a vile smell. No room to undress unless you stand in the shower. Fire safety notices in rooms not filled in. Window filthy and broken, repaired with tacky back. No soap or plug and another foul smell when the tap was run. Scaffolding outside so anyone could get in. All paint chipped and peeling. Walls and floor filthy. No mattress protector. Safe not fixed to wall. One cup which was cracked and dirty. Noisy floor and door. Sensor for lights didn’t work until second floor had to use my phone on the stairs. Finally -that awful crack den painting!!!! Chipped and foul. See pics I posted, not the hotel ones, don’t know where they took those.
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Mary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

At 8pm arrival, reception was closed and the doors were locked and there were no responses to the phone numbers posted when we called. I found an email in my spam they had sent (from a different email) hours earlier with a code to enter. No staff to be found. The shower wouldn't drain, so it was unusable. There were bugs on the beds, in the towels and on the wall. We were too exhausted to find a new place, so we slept on top of the beds in our clothes and left early. Stellar location, and creative paint jobs, but too much of a hassle to gain entry.
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Verified traveler
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The shower on my floor was out of order (maybe fixing it from when I stayed there a couple of months), but didn't matter as no towel was provided. Comfortable bed, but not being able to shower wasn't a great start to the day.
Nicholas
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Self check in worked out well. Rooms are comfortable and clean. Shared shower could do with a new hose and floor needs attention. Nearly knocked myself out on low door frame when the motion sensors didn't turn hallway lights on. But otherwise good value for the stay.
Les
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

A very good value room in a great location for access to public transport. The room is clean amd comfortable, which was perfect for our needs.
Paul
icon-Business
Business
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very poor, looks nothing like the photos in real life, it’s run down, dirty and the beds are terribly uncomfortable. £97 for that? I don’t think so. NEVER again
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

On arriving I found the sink blocked, no towels and there was a bad smell in the room (likely to be from the blocked sink). Contacted reception which is in the next door hotel. No other rooms. This is a budget hotel, right, so do keep this in mind when booking. Only good thing is that it’s close to Kings Cross, but was up at 6 am and decided to find somewhere away from hotel to wait on my train later in the morning.
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Stephen
icon-Business
Business
2.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Couldn't sleep until 2am due to it being over the trains it was really loud and made the whole room shake
Christopher
icon-Business
Business
2.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

I checked in online, which was great. They sent all the information by text and email. However the toilet wasn't easy to find and the radiators didn't work. There was no extra blanket and it was freezing during the night. Worst night, I've ever had. I'm now ill
Stephen
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Parking wasnt available. Rooms dirty and dated. Bathroom was tiny. Hairs in bed. Reception lad was canny though. Would have complained but had to leave early before traffic wardens were about.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Five of us stayed for one night perfect for a group, really close to Kings Cross Station for a reasonable price.
ryan
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The room was grubby, bathroom wasn’t very clean and only one pillow per person. Good location. Check in was automatic but did give later check in time than advertised. Wouldn’t stay again. Bed is not comfortable and strange set up where the extractor fan is in the toilet but not the bathroom / shower.
Christopher
icon-Business
Business
2.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Very dirty hotel room. There were insects dirt and hair on the floor. Bathroom was tiny. Bed was uncomfortable. It was also very noisy.
daniel
icon-Business
Business
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Basic property, price was a lot less than other cheap hotels but it’s very basic. Worth the stay if I’m you’re after no frills
Number of reviews per page
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40