I really didn’t have a pleasant stay here. The staff were not as helpful or friendly as I usually experience in other WH hotels. Upon check-in, they asked for a 100,000 IDR deposit. I didn’t have any cash with me, so I offered to pay by transfer or debit card, but the staff asked me twice whether I had cash, even after I had clearly said I didn’t. Then, when I received my room key card, it didn’t work at all. I tried tapping it on the door for about five minutes, but nothing happened. I had to go back down to the lobby and ask for help, and only after the staff came up with their own card did the door finally open. During checkout, I also had to wait for quite a long time, much longer than in most hotels I’ve stayed at. Overall, it was not a good experience and I hope the management improves their service and staff training.

I've stayed here twice, and my wife is impressed. The room is clean, the bathroom is spacious, and the staff is friendly.

Overall, everything is ok... because I have stayed here many times.

Clean... Cold AC... During breakfast, we were also reminded if we hadn't had breakfast, this is the most unique thing in my opinion because in other hotels, they don't call us when breakfast is almost over.

Very comfortable and quiet hotel and very easy access.

The check-in process was very fast and the place was quite comfortable.

It's quite clean and delicious, hopefully it will be even better in the future.

Friendly staff, strategic location, hopefully it will be even better in the future.

A strategic hotel for those on business in the western area of Jakarta

Air conditioning issues mean you can't shower until 1:00 PM check-out. f

Friendly female hotel staff when booking by phone or walk in

The toilet is ugly, the faucet handle is broken off. The walls are dull.

I stayed here in 2017 and this July I chose here. The service and cleanliness are good.

The location is chaotic. The hotel needs renovation.

First time staying at this hotel for business. The room is quite big in my opinion, maybe because I was given a corner room with 2 windows, 2 views facing the street. Cleanliness and bed are okay. Only the AC in my opinion is not cold enough, it seems it needs to be cleaned and serviced. And the soundproofing of the room is not good because you can hear people walking from the elevator. Overall it's still okay.

The service is ok, the facilities are in accordance with the price. The food for taste if possible can be improved.

The staff were friendly and helpful. Also, the facilities and breakfast in the hotel were great 👍🏻.

Not very clean, lots of hair and dirt

The employees are all nice and friendly.

clean and comfortable room, good and friendly service