What I like is the cleanliness, the bed and beddings soft and firm pillows. What I don't like is the breakfast with limited options, specially the coffee without cream.

Great staff

Beyond expectations. Trasportation very near, and central.

Feels like a home

Great new hotel, helpful staff, close to subway stations. Rooms were roomy and clean, laundromat was well stocked, lovely stay.

Thank

Ambience and staff

Absolutely fantastic properly. Looks like it was recently remodeled. Everything from the staff to the property itself was top notch. Rooms were large and extremely comfortable. I am not used to a Holiday Inn being this good.

The room was ver nice

room is bigger than the Holiday Inn Namba Osaka. it also offers Japanese public bath which is enjoyable.

Nice breakfast that offers a variety of Japanese and western food. Impressively spacious, quiet, clean rooms. 7 min walk to subway station. Highly recommend to American and European tourists. It's hard to find such spacious hotel rooms in Japan.

We had a great time and we were really comfrotable

The hotel incl rooms are very clean and the staff is super friendly and goes beyond their line of duty to assist you. I truly recommend this hotel.

They offer very good breakfast selections. Staff are very friendly and helpful.

Wished there were more choices of food

We absolutely loved this hotel. Breakfast was great and rooms were comfortable and clean

Customer service was spot on, room was clean, and location was great!

The hotel is great! Clean, modern and great breakfast! 1 block from metro station. Amazing location!

This is so far THE BEST hotel stay for me of all my visits to Japan for more than 5 times! The room is incredibly spacious and extremely clean. Each bed has TWO LARGE pillows, not the lousy tiny pillows you see at other hotels, one SOFT and one FIRM pillow. There is an an exercise room on the 3rd floor, as where you can get ice and microwave your food, as well as a vending machine. I have to admit there is only ONE microwave for the entire hotel, but really, why would you want to eat microwave food when visiting Japan? There is an ice cold/filtered water dispenser on every floor! I didn't try the public bath on the 13th floor, because I don't like public baths :-) And I didn't try the restaurant food on the 2nd floor. The lobby is small compared to most major hotels like the Hilton, etc., but it is so relaxing with nice music and a barista is there to take your coffee order(s), a bit pricey, though. The staff is AMAZING nice and friendly supportive. I definitely come back again! If you want to have the best experience of staying in Kyoto, stay at this hotel -- excellent rooms and affordable!

Awesome