The room was very unique with beds on both sides of a large curved room. But it works! The view was great. Lots to do nearby. Parking was a bit difficult as nothing is clearly marked when you pull into the tunnel where Uber and valet all combine into a tight space. Staff was amazing!!

Good hotel for the money. Not in the safest location especially at night.

Kind staff and convenient location.

Great property for a convention, group event, or weekend in São Paulo but not a safe neighborhood for walking. The TAXI stand is just outside the lobby and it feels a world away from the safety of the hotel. Great restaurant on site, but the bar was closed for some weird reason when we stayed.

It is what you pay for.

Excellent place to stay and very affordable. Historic hotel!

My boyfriend and I really enjoyed our stay here. This first started with our check-in process with Joaom who was extremely friendly and took his time giving us personal recommendations for the city as well as all of Brazil since we are traveling around the country. The rooms as mentioned are a bit dated in furniture, but the location was convenient, everything was clean. The area itself seemed safe enough, but we didn’t really spend much time there. The main areas of the hotel were very nice though. Elevators could be tricky in the mornings but that’s to be expected. Overall we were happy with our stay, it’s a good basic hotel for anyone visiting the city and I would recommend it to visitors in the future! Security guards were also very friendly and helpful, reminding my boyfriend and I to stay within the hotel-grounds when using our cell phones.

Perfect location! The staff were so friendly and kind. They helped me to learn the language and were patient with my horrible Portuguese lol they were also quick to point out ways to have fun and stay safe around the city.

Central, convenient, decent room

Beautiful location on Augusta. Close to amazing food, cultural sites, Paulista Ave is close, clubs, bakeries etc. Staff is helpful and knowledgeable if you have questions about your stay or the area. I will be back.

The safe didn't work in my room. The front desk said they'd send somebody by to fix it (room 2204) and they never did. The doors don't close properly, there are clearly marks on the room doors off people trying to break in. This hotel does not take security seriously.

Air conditioning mouldy, shower leading, sheets smelt of mould. Drilling at 12 midnight. Fridge not working, mirror falling off the wall. Wifi not allowing login. What’s not a great experience. The only positive was the friendly check in staff member. He was great. But the hotel is tired and in need of a refurb.

I love d fact that it was surrounded by everything clubs restaurants mini marts u name it

Staff was rude at front desk.

Centric

the staff got 10 stars!!!! they all were amazing in making this trip remarkable!

Very good stay with a friendly staff and great breakfast. The Hotel is also well located for business appointments in the heart of São Paulo.

It was a pleasant stay with a nice staff.

Great location

It was a pleasure to stay at Novotel, the staff was very healpful and pleasant.