Grand Mercure Batam Centre

Explore Grand Mercure Batam Centre
9.2
Exceptional
From 30 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.3

Meal

9.0

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Grand Mercure Batam Centre

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40
Customer reviews
D***n
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8.1
/10
Reviewed 5 day(s) ago
Should not asking any deposit like others high class hotels
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A***a
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Business
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10.0
/10
Reviewed 1 week(s) ago
All good, staff was nice, room was clean
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MARDIANTO
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Business
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9.4
/10
Reviewed 2 week(s) ago
The hotel is quite good, but not so near from the shopping mall. My opinion, the hotel doesn't deserve as 5-Star.
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w***y
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9.4
/10
Reviewed 6 week(s) ago
The check-in process was smooth, and the staff made me feel very welcome. The room was modern, clean, and well-equipped with all amenities. I especially loved the comfortable bed and the city view
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Valdarama S.
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Business
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10.0
/10
Reviewed 6 week(s) ago
Very comfortable place, good service, close to the harbor, delicious food.
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V***a
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Staycation
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8.4
/10
Reviewed 7 week(s) ago
The taste of the breakfast has decreased, it was better when I first went there, now the food is not as good
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H***i
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10.0
/10
Reviewed 11 week(s) ago
New hotel, strategically located..
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V***a
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
For a 5 star hotel, it is almost perfect, only the bathroom amenities are still lacking, such as combs, etc., which is inferior to a 3 star hotel.
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S***h
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10.0
/10
Reviewed 13 week(s) ago
In short, I highly recommend it, in terms of service, location, and food, everything is satisfying.
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Tri W. S.
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9.7
/10
Reviewed 15 week(s) ago
Everything is really good, friendly service... God willing, I will come back again with the kids.
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n***i
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8.5
/10
Reviewed 15 week(s) ago
Awesome, satisfying and comfortable
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M***d
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9.4
/10
Reviewed 16 week(s) ago
New and nice hotel with great location
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Annisa S.
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8.0
/10
Reviewed 16 week(s) ago
Overall, it was good. The room facilities, especially the food service, were top-notch. However, one of the employees asked for a tip for decorating the room (even though we also paid for it), which was a bad experience for the first time. The staff's attitude could be better.
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