A month ago I used SMARTWAY.ID services at Traveloka, to help me explore the Mount Bromo area.
I contacted the number listed on Traveloka to coordinate with the agent team. The impression you get from this travel agent team is that they are very friendly and very helpful 👍
I got a Shuttle Driver a/n Mas Harsono, he was so friendly and polite. He picked up on time. The way to drive it is also very safe. During the trip I was made comfortable (talking), so it wasn't awkward.
For the Jeep Driver and Tour Leader, I got Mas Dika, he was very friendly and polite too. Driving is very safe and not in a rush, even on very steep (bumpy) roads it still feels comfortable. Providing direction during the trip, willing to wait for us if we didn't meet on time 😅. Want to help with photo-in too 😁
One of the main things is the Tour Guide, I got Mas Denny. He is so friendly and welcoming. Coincidentally, in my Jeep team, I was with 4 foreigners while I was alone. He made me not feel awkward, tried to help me to mingle with others (besides I don't speak English fluently). I was made comfortable during the trip. Want to help with photo-in too 😁
I was really happy to be helped while exploring Mount Bromo by the three of them 👍
*PS: I'm also happy to be on a team with foreigners. I enjoy listening to them chat so I can learn 'listening' directly, even though I understand but I can't respond to 'speaking' (lack of PD 🥲)
Overall, it's really worth it to use SMARTWAY.ID services
The places visited were as described, nothing was missed.
Oh yes, you can get snacks for breakfast too