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Indosat Pascabayar

Buy Indosat Postpaid in Traveloka

Tariff & Indosat Postpaid Service Pricing

Indosat Postpaid service offers Freedom Postpaid packages with affordable price and generous bonuses. Those services are:

Freedom Postpaid

Package NamePackage DetailsValid forNormal PricePrice for 5 Users (Freedom Family & Friends)
Freedom L 6GBDouble internet quota of 3GB+3GB, 20GB 4G Big Bonus, 10GB quota for mobile app, unlimited talk and SMS to other Indosat number, unlimited chat.1 monthRp99,000Rp66,000
Freedom XL 10GBDouble internet quota of 5GB+5GB, 30GB 4G Big Bonus, 10GB quota for mobile app, unlimited talk and SMS to other Indosat number, free 30 minutes talk and 30 SMS to other providers, unlimited chat.1 monthRp149,000Rp99,000
Freedom XXL 16GB Double internet quota of 8GB+8GB, unlimited 4G Big Bonus, 10GB quota for mobile app, unlimited talk and SMS to other Indosat number, 60 minutes talk and 60 SMS to other providers, unlimited chat.1 monthRp199,000Rp132,000
Freedom XXXL 30GB Double internet quota of 15GB+15GB, unlimited 4G Big Bonus, 10GB quota for mobile app, unlimited talk and SMS to other Indosat number, 120 minutes talk and 120 SMS to other providers, unlimited chat.1 monthRp299,000Rp198,000

Indosat Postpaid Internet Packages, Phone Calls, and SMS

Especially created to cater the needs for higher quota for internet, or phone calls and SMS, there are a number of packages available to choose from:

Package NamePackage DetailsValid forPrice
Unlimited +3GBMain quota of 3GB, data rollover, unlimited apps for daily use, unlimited SMS to other IM31 monthRp25,000
Unlimited +7GBMain quota of 7GB, data rollover, unlimited Instagram, unlimited apps and streaming for daily use, unlimited SMS to other IM31 monthRp75,000
Unlimited +10GBMain quota of 10GB, data rollover, unlimited Instagram, unlimited apps and streaming for daily use, unlimited SMS to other IM31 monthRp100,000
Unlimited +15GBMain quota of 15GB, data rollover, unlimited Instagram, unlimited apps and streaming for daily use, unlimited SMS to other IM31 monthRp125,000
Unlimited JUMBOUnlimited quota for data service, unlimited talk and SMS to other IM3, 100 minutes talk and 100 SMS to other providers1 month Rp150,000
Internet package monthan 16GB2GB + 10GB (night time bonus quota), data rollover, 4GB daily mobile apps1 monthRp60,000
Internet package monthan 25GB4GB + 15GB (night time bonus quota), data rollover, 6GB daily mobile apps1 monthRp80,000
Internet package monthan 31GB5GB + 18GB (night time bonus quota), data rollover, 8GB daily mobile apps1 monthRp130,000
Internet package monthan 40GB10GB + 20GB (night time bonus quota), data rollover, 10GB daily mobile apps1 monthRp160,000
SMS package monthan1.500 SMS to Indosat Ooredoo, 500 SMS to other operator.1 monthRp22,500
Phone call package monthan 250 Minutes250 minutes talk to other Indosat Ooredoo number1 monthRp30,000
Phone call package monthan 1,000 Minutes1,000 minutes talk to other Indosat Ooredoo number1 monthRp50,000
Phone call package monthan 225 Minutes225 minutes talk to all operators1 monthRp70,000
Phone call package monthan 325 Minutes325 minutes talk to all operators1 monthRp85,000
Phone call package monthan 600 Minutes600 minutes talk to all operators1 monthRp135,000

About Indosat Postpaid Service

PT Indosat Tbk. is one of Indonesia’s prominent mobile service providers. The company, which was established in 1967 and has now changed name into Indosat Ooredoo, offers two types of mobile services: prepaid and postpaid.

Indosat offers a postpaid service through IM3 Ooredoo Freedom Postpaid. Indosat’s postpaid mobile service is the answer to people’s needs for affordable high speed data service with big quota. The service comes in 4G network, unlimited phone calls and SMS to other Indosat Ooredoo users, and video and music streaming services.

Benefit of Indosat Postpaid Service

The main benefit of using Indosat Ooredoo postpaid service is the unlimited use of data service, phone calls, and SMS and the lack of worrying about not having enough phone credits. Other benefits that makes Indosat postpaid service superior to other providers is their affordability and comprehensive packages.   

Indosat postpaid service offers various packages to suit customers’ needs supported by double quota in every networks. Moreover, customers are also able to enjoy unlimited phone calls and SMS services to other Indosat users, and billing discount up to 70%. Data rollover feature also allows customers to accumulate their unused data service from the previous month to the next month.    

Although the package use postpaid system, Indosat ensure customers to being able to control their monthly bill with the ‘limit’ feature, to adjust customers’ usage with their budget. Indosat postpaid service also has a wider roaming service coverage than the prepaid one.  

How to Pay Indosat Postpaid Bill

There are a number of ways to pay Indosat mobile postpaid bill. Below are the most common ways to pay the bill:

Through partnered banks

Indosat is partnered with several banks in Indonesia to ease customers in paying their bills, these partner banks are BCA, BNI, BRI, Bukopin, Danamon, Panin Bank, and Permata Bank. To pay Indosat bill, customers can pay through:

  1. ATM
  2. Bank tellers,
  3. Internet banking,
  4. Mobile banking,
  5. As well as direct debit to credit card.

The detailed list of partnered banks and payment methods can be read in Indosat official website (indosatooredoo.com). 

Through Indosat Ooredoo outlet

Indosat postpaid mobile user are considered prioritised customers by Indosat. You can pay your postpaid mobile bill every month at Indosat Ooredoo outlet by:


  1. Visiting the nearest outlet.
  2. Ask the staff at the counter to help you pay the bill.

Through Traveloka

Traveloka member who uses Indosat postpaid mobile service are able to pay their monthly bill through Traveloka website and mobile app, by choosing ‘Tagihan & Isi Ulang’, ‘Kartu Pascabayar’. It’s easy, by:

  1. Inputting your mobile number.
  2. Pay using various payment methods offered by Traveloka.

Through myIM3 mobile app

Indosat has its own mobile application called myIM3 which works as a virtual assistant for Indosat services.

  1. Find your postpaid bill on ‘Tagihan’ menu, ‘Info Tagihan’.
  2. Click ‘Bayar’ to pay.


How to Check Indosat Postpaid Bill

Indosat Postpaid bill can be sent as letter to your home (with some additional charges) or digitally sent to your email (free of charges). You can set your preference of billing upon registration as a member or change it through the MyIM3 app. Customers are able to check their billing through one of these ways:

USSD code *123#

  1. Dial and call USSD code *123# using your mobile and wait for the pop menu on your screen.
  2. Choose ‘Tagihan’ to see your latest bill.

SMS

  1. Send a text says ‘TGH’ to 123 or 777.
  2. You will then received a text with billing information afterwards.

Indosat Customer Care

Contact Indosat Customer Care to be able to directly ask about your current billing status. You can contact them through:

  1. Indosat Twitter account @Indosatcare.
  2. Email address at cs@indosatooredoo.com.
  3. Call 185 (from your mobile with Indosat number). 

MyIM3 Mobile App

You can also check your billing by using Indosat mobile app, MyIM3.

  1. Choose ‘Tagihan’ on the homepage menu.
  2. Click ‘Info Tagihan’.

Traveloka

Traveloka has become one of Indosat postpaid billing partner. You can check your bill on:

  1. ‘Kartu Prabayar’ menu on ‘Tagihan & Isi Ulang’ tab on Traveloka website or mobile app.
  2. Input your Indosat number to find out your current bill.


How to Check the Usage of Indosat Postpaid Service

To anticipate overspending or overuse in their postpaid system, customers are able to monitor their data and mobile consumption directly through mobile app or USSD/UMB feature. Please see the detailed explanation below on how to check your mobile usage on Indosat postpaid service:

Through USSD or UMB menu

  1. Dial and call *123# using your mobile until you see a pop up menu on your screen.
  2. Choose ‘Tagihan’ on the menu.

Through SMS

  1. Type and send ‘PUL’ and send to 777.
  2. You will receive a reply with the information of your current usage.

Using myIM3 mobile app

  1. Open up myIM3 mobile app on your phone.
  2. You can easily find your current billing status on the app’s homepage.

How to Migrate from Indosat Prepaid to Postpaid

Indosat prepaid customers who would like to switch to postpaid system can follow these easy migration steps below:

1. Visit Galeri Indosat Ooredoo outlet nearby and bring your valid ID such as e-KTP and ask the staff to help you to make the switch from prepaid to postpaid

2. Other ways to migrate can be done through contacting Indosat Customer Care by dialling 185 from your mobile, or email them at cs@indosatooredoo.com

3. Customers can also submit their request to estore.im3ooredoo.com

4. Lastly, migration can be done by using myIM3 mobile app on your phone

It is to be noted that, once a customer switch their Indosat subscription from prepaid to postpaid, it became a permanent situation and migration to prepaid service is not possible.

Indosat Postpaid Service Registration

Likewise, the registration process to become Indosat postpaid customer are similar to migration process, which can be done through one of these methods:

  1. Visiting Indosat Ooredoo outlet
  2. Request submission to estore.im3ooredoo.com
  3. Contact Indosat Customer Care by dialling 185 or email at cs@indosatooredoo.com
  4. By using myIM3 mobile app

Registration process for both new and old customers who migrating are easy, just follow these steps below:

  1. The easiest and most common way to register is by visiting Indosat Ooredoo outlet nearby, and bringing valid e-KTP.
  2. You will be asked to fill out a registration form as a proof of registration request
  3. Indosat also offers Freedom Family package to allow customers to get up to 70% discount, the more number/users, the bigger the discount is.

Changing your Indosat Postpaid Packages

Similarly to Indosat prepaid service, Indosat postpaid service also allows customers to choose and change their packages through these options:

  1. Visit Indosat Ooredoo outlet nearby and submit your request to change package. Do not hesitate to ask for staff’s explanation for each package to make sure you are getting the right one to suit your needs. Indosat staff will normally ask for your valid ID (e-KTP) for data verification.
  2. You can choose a different package by using myIM3 mobile app on your mobile
  3. Submit your request for package change by sending an email to cs@indosatooredoo.com
  4. Submit your request for package change by phoning Indosat customer care at 185 from your mobile with Indosat number in it.
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