If you receive an email about a password reset that you didn’t request, please deactivate your account by following these steps:

1. On the email, tap Yes, Deactivate My Account. You can also tap on the link sent to you via SMS. After that, you will not be able to log in to your account.

2. Contact our Customer Service. We will conduct an investigation regarding the safety of your account and let you know when it’s safe to log in to your account again.