Super 8 by Wyndham West Kelowna BC

Nothing special. Way overpriced.

Throughly disappointed - requested a room change due to the bathroom being horrendous with crap and blood, clearly had not been cleaned - arguments on both floors to the point where cops had to come. They have signage posted $500 cleaning fee for smoking yet both rooms were rancid with smoke smell. Rooms are conjoined rooms so if someone is talking on the other side of the door you may as well invite them over as there is no privacy. Bedding looked to have mildew spots and stains. Both rooms the windows were left open with broken or missing screens so bugs are present.

Terrible location should not have stayed here. Choose anywhere else.

The front desk staff were excellent. Lots of space in the room. Bed was comfortable. Overall, very fine night.

The bed was alright to sleep in but the room was not that clean. The smoke detector was hanging down and holding on by a wire. The walls was dirty and the bathroom was not that clean.

No safety catch on the door, bathroom was dirty, carpets were dirty and very noisy. Tv had free channels but nothing to watch but black screen.

Weve stayed here before ,thought we would come back. Enjoyed our stay

Nice location quiet and friendly staff .

There were no towels even when we asked and the room had not been cleaned. There was no cleaning of the room. There were dirty sheets and old clothes left behind

Most comfortable bed and pillows

dissatisfied with the recent stay at Super 8. Unfortunately, my experience since checking in was far below expectations and has left me feeling both disappointed and distressed. Upon arrival, I approached the front desk with several concerns: 1. Air Conditioning Not Working: The air conditioning in my room was not functioning properly. I was advised to “turn it on and off” with no further assistance. We asked if someone could inspect the unit, but received no follow-up. In the extreme summer heat, this made the room unbearably warm. When we requested a fan, we were given one that was dirty, though we had no choice but to use it. Moving to another hotel was not an option as it was already late at night. 2. Linen & Towel Shortage: I requested face cloths and towels but was informed they were “in demand” and unavailable, as they were still being washed. The staff member even read from a list of rooms waiting for the same items, which did not help the situation. Because of the excessive heat and lack of resolution, my dog and I ended up sleeping in my car, alternating between opening the windows and running the car’s air conditioning for brief periods just to stay comfortable. As a result, I woke up with swollen legs and feet. The next morning, I spoke with the Manager, who was apologetic and offered a $135 credit as a gesture of goodwill. While I appreciate the apology, the overall experience left me and my friends feeling traumatized and completely ruined our vacation.

Kids loved the breakfast

good price for the hotel ,clean and easy location

I am surprised to see why it has less ratings. It has everything which any family need for. Quite big room,microwave and fridge 2 chairs. Ample space in room and great options for breakfast especially kids

I put in search "Kelowna " they showed me "west kelowna " thats a different city, and over the bridge. Expedia was useless. Hotel did not answer phone after many tries. 90 mins latwr still no resolution. I booked Best Western through Super.com. this was a better option. Hoping Expedia/ Super 8 do the right thing and refund

No sound proofing. If you are one first floor, the squeaky noise of second won’t let you to sleep. To much noisy and irritating environment. It is worth to pay little more and find good place to stay

Nothing around it.

This is a no frills property which is what I wanted for a night’s stay. A bit expensive. The clean bed, clean washrooms, and ample free parking are what I wanted and received. Breakfast was nothing spectacular but sufficient. Don’t expect flexible needs to be met meticulously!

Swimming pool was quite dirty. Breakfast room was small for the people staying there. It took the staff quit a long time to Bring bread and other stuff.

Manager was so nice and helpful.