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Luxury Hotels in East Cengkareng, West Jakarta

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Tue, 05 Dec 2023
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Facts about East Cengkareng

Popular Landmark
Taman Palem Mall, RSUD Cengkareng

Guest reviews in East Cengkareng

7.6
Convenient
1,936 reviews from hotels in East Cengkareng with aggregated rating of 7.6/10.
Review from various users that have stayed in East Cengkareng will help you to choose the perfext hotel easily!
Royke V. F.
This is a private profile
23 Jul 2023
I choose the hotel because it is not quite far from the airport and the google map shows that there was mall nearby. The room was not ready yet when I arrive, but it was actually not too much more than the written check in time. I saw some others experience similar case in the lobby. The room itself not impressive at all, it was small (which was actually no big deal for me), the problem was that it didn't look clean at all. Maybe because it is an old hotel. Many burn mark from cigarette on the furniture. The main problem for me is that I was asking for non smoking room, but it seems they don't have any (I wasn't carefully see the room details in app), and I ended in a room with strong cigarette smoke odor. I call the front desk and get a promise for maintenance, but they never show up. I opened the window for a while to reduce the smell. I think they should start to provide some non smoking room if they want to improve. The only positive thing was that there were many food stall around the location. But sorry. Definitely not coming back to the hotel.
Alfonsus I. S. S.
This is a private profile
3 Jan 2021
water is taste a bit salty, room is convinion, it has close hours (23.00 - 05.00), did not received any drink and others tools like toothpaste.
Tay E.
This is a private profile
18 Oct 2019
Horrible stay. Booking was not documented. Reception staff was inhospitable. Room’s AC was not working. The room was infested with mosquitoes. Will avoid next time.
MM
Maria Martinus Praharsetyarto
10 Jul 2018
great stay. because its location is near any places we want to go in West Jakarta. even in Central Jakarta
Muhamad A. I.
This is a private profile
29 Sep 2023
Clean and tidy but very bad wifi.
Martin T.
This is a private profile
23 Dec 2021
Well, that ' s what I get for that price I guess. The hotel has a very strategic location. But the thing is that the hotel is not well maintained. The toilet was dirty, the clean water pipe that goes into the room ' s lavatory was severely leaking, and the drainage from the same lavatory goes all out from the pipe. And the caretaker just leave like that without any attempt to fix it. The wall also dirty, it was painted white but it was full of stains and dirty hand-prints. And lastly, there is no air circulation in the building, I mean I can smell the toilet from the corridor. So, sorry for the bad review but it ' s such a waste of a good location and The hotel can do much better I think.
R Widie B. P.
This is a private profile
12 Aug 2019
My first and last time booked at this apartment, specially with this agency, if may not wrong the name is GC properties agency. First I Was booked for double room. I'm arrived at 11PM, I must called the owner three times to get the key, cause the door is locked for and the reception is sleeping. When at the room, there's a flooding in front of the room then went we enter the room, the second room is flooding also (forgot to take the photo), then I call the agency that I want change the room, after that the PIC is come to the room to see. Cause I tired, I ask to change the room, then PIC call the owner tell me I want to change the room, luckily they called with loudspeaker so can hear their convo. The owner said "tell him not move room, just wait to clean it up" then directly I said to them, if didn't get another room, I want refund. Cause honestly its really flooding and can make a hour to clean it up. Then their suggest to move superior (one level below, but basically same size with double room, the different only have one big bed) When come to the another room, it quite better than before, the floor is not ceramic but wooden floor, but unfortunately door for bath room is broken and on the dishwasher there's any some dirty plate was not cleaned up but there's no problem cause we are really tired. In the morning we want to take a bath, the water was run off, I call the management but no responses, then with really unsatisfied we must not take a bath. When wan to return the key, the door at agency is locked, try to call and bell the door is no responses again, finally I just drop the key in front of the door. Honestly this is the bad properties and agency that I ever stayed. Oh one more time, they don't ask for our identity LOL

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