When it rains the room leaks, the bathroom is dirty, there is no doormat outside the bathroom, the AC is not cold, the service is unresponsive; Complained about asking to move rooms, the answer was that it was full. Asked to clean the bathroom 1 hour later and then came, because I didn't feel comfortable and I needed to shower, finally I cleaned it myself. It sucks. I won't stay here again if I go to Kendal.