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Best Hotels in Parapat, Toba Lake

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Tue, 05 Jul 2022
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Guest reviews in Parapat

7,905 reviews from hotels in Parapat with aggregated rating of 8.2/10.
Review from various users that have stayed in Parapat will help you to choose the perfext hotel easily!
The hotel location is fantastic, but the amenities is far from perfect. Staff also not as friendly and very unresponsive to questions or requests. My mother had medical emergency and asked about the nearest doctor or hospital. Phone calls to manager and front desk weren't answered and WhatsApp messages wasn't even checked and not answered. Disappointed. Great view though, and the restaurant staff was pretty decent.
I think the Staff need to know more how to serve, not really friendly, you working in 3 star hotel. You need learn how to smile.
/ 10
The location is close to the ferry port of Ajibata, but far from the main road, kind of secluded and rather dark. The price is fairly cheap. The ceiling in the room is leaking, the dressing table is old, part of them is breaking. The TV does not have any remote, so you have to change the channel or anything by pressing right on the device. The service was bad. No one is on standby in the reservation when we want to check out. The attendant was smoking and bringing the cigar into our room when assisting. If you only look for transit e. G. For crossing with the ferry the next day. Note. It only has stairs, and it is tall. So it is not recommended for e. G. Elderly.
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