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3 Stars Hotels in Sentani, Jayapura

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LOBBY Horison Sentani

Horison Sentani

Hotels
Sentani, Jayapura
Impressive
8.9
(115 Reviews)
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EXTERIOR_BUILDING Elohim Hotel Sentani Papua

Elohim Hotel Sentani Papua

Hotels
Sentani, Jayapura
Impressive
8.3
(21 Reviews)
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EXTERIOR_BUILDING Hotel Rasen

Hotel Rasen

Hotels
Sentani, Jayapura
Convenient
7.9
(174 Reviews)
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See all 23 Hotels near Sentani

Facts about hotel in Sentani

Popular Hotel
Horison Sentani, Elohim Hotel Sentani Papua
Popular Landmark
Sentani International Airport (DJJ), Sentani City Square

Guest reviews in hotel near Sentani

8.6
Impressive
5,508 reviews from hotels in Sentani with aggregated rating of 8.6/10.
Review from various users that have stayed in hotel near Sentani will help you to choose the perfect hotel easily!
Adhi V. K.
This is a private profile
5 Mar 2024
Cuma bisa buat hotel transit. M.
Muhammad J. S.
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1 Mar 2020
The Bedroom is okay but the breakfast is not.. the breakfast is bad. is not equal with the price. breakfast menu is simillar with hotel with one star.
Bing H. H.
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28 Aug 2019
it's not a hotel it's a motel and no water
harald l.
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6.1
/ 10
6 Jan 2019
the room wasn't really in good shape and we had to use our own blankets. on the other side it's in comfortable walking distance to the airport, restaurants and banks.
Elisabet B.
This is a private profile
1 Oct 2021
Great. Ac 5/5. Bed 5/5. Cleanliness 5/5.
Mercy V. M. L.
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22 Mar 2020
I was in there for one night. First room I got is very dirty I found a rat on the bed and they changed to other room but the air conditioning it doesn’t working properly as well so they changed again to the last room It’s very bad cause the room don’t have a bin and this hotel it’s very uncomfortable that night at 00:27 AM someone trying to open my door. First time I heard someone knocking but didn't say anything and then trying to open it. It was very terrible. Unsafely, Unclean, uncomfortable.
Rita P.
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8 Jul 2023
The staff were all friendly and helpful. Room was clean, mountain view was great, everything went well until the final night, the electricity in my room went off at about 10.15pm. I just finished showering after a very long day, was not yet properly dressed and had to find my stuff in the dark before I could call for help. Staff responded quickly to my report but the problem couldn't be resolved so they move me to another room. They only had a twin room left so I had no choice. I complained that the room was not what I asked for, but they only said “sorry we have no other room” and that was it. From lights off to room move took “only” 30 minutes but the inconvenience lasted the whole night. I had to quickly pack my stuff, move to the other room, unpack the messy packing and then re-pack because I had to catch an early morning flight. It was so inconvenient that I only had 3 hours of sleep, even that was uncomfortable. When I checked out they didn't acknowledge the inconvenience, didn't even ask me whether the room was ok, and no apologies at all from the management. I was contacted when I reached the airport but only to ask about the deposit, nothing about the incident on the final night. I replied that I was utterly disappointed with the management's response. I said if the management was really serious they should have acknowledged that my final night stay did NOT meet what I paid for. I was then contacted by someone else from the hotel who apologised on WhatsApp (even saying that they still hoped I would make Horison Sentani my “hotel of choice” for my next visit?) But this was only after I complained profusely to the one who contacted me about the deposit. I said if the hotel is serious about apologising they should refund me the final night, either in whole or partial. The person promised to take this to the higher management, and I said OK I will wait a few days, otherwise I would place a bad review for my stay. It has been one full week (7 days) and there has been absolutely nothing, zero communication from the hotel. Therefore, no matter how good their service was in good times, they are obviously super bad when it comes to bad times, and there is no procedure to handle such cases. If Horison Sentani is really serious in saying they hope I still make them my “hotel of choice” for my next visit, they should handle this properly. What a disappointment. I give a “very bad” review because like what Indonesians say, “karena nila setitik rusak susu sebelanga”-and that was what happened.
Kent V. K.
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4 Jan 2023
I think the hotel Grand Papua in sentani is the one of the best hotel near airport, is really clean hotel and quiet away from the crowds.
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