Best Hotels in Sukapura, Probolinggo

Overall hotel services did not reflect what we had paid for. The room was clean but the housekeeper did not replace the bed duvet used by the previous guest. Breakfast quality was deteriorating.

The room was dirty. Blanket and duvet were not replaced when we checked in. We asked for a clean one but the housekeeper gave us another dirty blanket. It is terrible! We stayed for 2 nights but the housekeeper neither clean the room nor replenish coffee/tea in the second day.

Room is very dirty and no breakfast.

Hotel has water disruption and very dirty. The fact nobody is staying there. Owner was so irresponsible and he wasn't there when we were having problen with the water and whilst checking out. Would never recommend to anyone !

We booked the hotel a month prior to our trip stopping by before going to Bali. We have called and texted the hotel asking to arrange a jeep going to the Bromo trip. I have double-checked a week prior to the trip and they said just come, we'll pay and arrange at the hotel. (we communicate with the hotel more than once) During check-in, I still ask if the jeep to Bromo was still available and they said they'll come back to us and let us know. We waited until 8 pm (mind you the trip to Bromo begins at 2 am) They finally informed us that Bromo is closed for Yadnya Kasada …. The information for the event has been released online a few days before our trip. And they have the audacity not to inform us, even during check-in. People outside of the city would not know what the event is! It beats the whole purpose of our trip. And we were stuck in their dirty damp and smelly room for the night. Not recommended. Horrible horrible service. For a cheap hotel, you can find a cleaner one around the area. That's all.

Bed condition not flat and dirty. Water off when I poop, really bad