Luxury Hotels in Tegalsari, Surabaya

The room was not clean and dirty, dust everywhere and lots of hair in the bathroom. There were still leftovers of food on the table. And the most dirty thing was that there were lots of cockroaches in the bathroom and in the room. Small cockroaches and quite large cockroaches. So disgusting. The receptionist was also difficult to contact, it took a very long time to get through them. When I asked for room service for Baygon or something like that, and when the room service arrived, they really smelled of cigarettes and may their feet were dirty, so they actually made the bathroom floor dirty because the floor turned black. Please pay more attention to the cleanliness of the room because if there are cockroaches and a lot, it's a really big no:).