Ask for room with 1 large bed, but got a room with 2 small bed, and AC is not cool, wifi really slow I can't even connect to my work, toilet and washtafel clogged, this is my 4th time here, before all good but now its so disappointing.
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Surabaya.