Best Hotels in Wonokromo, Surabaya

I try this hotel because of their award from agoda and etc. But I feel disappointed when I get check in because the staff seems not ready. I check in in the afternoon, maybe around 3 pm and nobody check in except us, and the staff who is a man look not focus. After give us a key he just see the screen for a long time and we ask him but he ignore us and then we just feel confuse and seek for lift ourselves. But I like the room and the night view is good too. The breakfast is nice and have many variant, western and asian too. And the restaurant is large enough so we feel comfortable. And for check out the staff is woman who is very nice and friendly. Over all except the service when I check in this hotel is good.

Hotel staff was great, but room aminities so low. There is brush, hand soap, no compliment bottle of water, pitcher water in the room consider not higienist. I worked in hospitality industry. I know about hotel very well. Duration of chek out time take too long. Not simple like other hotel.

Grand Darmo Suite located near the city center, good service and price was affordable. Recommended.

I recently had the pleasure of staying at Midtown Marvel Surabaya, and I can confidently say that it was an unforgettable experience from start to finish. From the moment I stepped into the grand lobby, I was met with impeccable service and a sense of opulence that set the tone for the entire stay. The attention to detail in every aspect of the hotel's design is truly impressive. The rooms are a perfect blend of modern sophistication and cozy comfort, with plush furnishings, high-end amenities, and stunning views that made waking up each morning a delight. The bed was like a cloud, ensuring a restful night's sleep, and the spacious bathroom with its luxurious toiletries felt like a private spa retreat. What truly sets this hotel apart is the exceptional staff. Every member of the team exudes warmth, professionalism, and a genuine desire to make guests feel pampered and value. Location-wise, the hotel is ideally situated, with easy access to popular attractions, shopping districts, and cultural landmarks. In conclusion, my stay at Midtown Marvell Surabaya was an absolute pleasure. The combination of elegant design, exceptional service, and attention to detail left me with wonderful memories and a desire to return. If you're seeking a truly luxurious and unforgettable stay

Nice hotel, clean room and strategic place.