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Gardenia Resort and Spa

Resorts
Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Kubu Raya, Kalimantan Barat, Indonesia, 78391
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BEDROOM Gardenia Resort and Spa
LOBBY Gardenia Resort and Spa
BEDROOM Gardenia Resort and Spa
BEDROOM Gardenia Resort and Spa
BEDROOM Gardenia Resort and Spa
LOBBY Gardenia Resort and Spa
EXTERIOR_BUILDING Gardenia Resort and Spa
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8.5
Impressive
From 1,925 reviews

About Accommodation

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Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Kids Friendly (4)
Friendly Staffs (13)
Comfortable Ambiance (6)
Excellent Service (1)
8.5
/ 10
Andi M.
Good and clean...thank so much.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,925 verified guests reviews
8.5
Impressive
Fantastic
562
Very Good
1,105
Satisfying
63
Average
195
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
kids friendly (4)
friendly staffs (13)
comfortable ambiance (6)
excellent service (1)
tasty breakfast (3)
spacious room (11)
varied breakfast (1)
great location (19)
tasty food (10)
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Language
English
Show Reviews with Photos
AW
Arif W. A.
Holiday
8.8
/ 10
16 Dec 2021
Everything is according to the photo, but there are several points where the lights don't turn on, the phone is off, the shower waste water doesn't flow well so it looks like a flood and the customer service communication on arrival is very unfriendly (we gave greetings, we didn't answer even our thanks were not answered, questions- our questions were also not answered, let alone a smile, only silence and words that came out only when asking for identity. But the rooms and views were okay. The food was pretty good because it was raining and hungry.
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4 liked this review

YUMIATI
8.5
/ 10
16 May 2022
Truly a fun family vacation spot.
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1 liked this review

M
Murni
Transit
8.5
/ 10
06 Dec 2021
The position of the resort is a bit inward, the receptionist is friendly, the breakfast is not bad, the place is a bit arid & the swimming pool is not clean maybe because it has just reopened. Close to Supadio Airport
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1 liked this review

SA
SAWUNG A. W.
Transit
5.9
/ 10
08 Jul 2022
It's expensive, it doesn't match what you get, if it's a bit hot in the afternoon, the air conditioner is not strong, the food is just ordinary.
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1 liked this review

EL
Enricko L. P.
5.2
/ 10
15 Dec 2021
For resting, it's comfortable, because the atmosphere is really quiet, it's scary again at night. The atmosphere of the room is also okay, spacious at that price, but breakfast is not the same, the rooms are spacious and comfortable, but the swimming pol facilities are not really clean, the moss has not been cleaned, there is a lot of moss, there is no swimming, the paint is starting to peel, the bench the bench is rickety, and many tools are broken, maybe the effect of the pandemic, but in my opinion the hotel facilities must be maintained, for us customers are important, because we also enjoy hotel facilities, cleaned only by filtering ckck, that's water, please drain replace, moss on the brush, and for the receptionist please be friendly, yes, for management please set the time when cleaning, because at that time at 9-10 there were still noisy breaks, cutting trees or twigs, please increase customer comfort, not just profit only.
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2 liked this review

EM
Eri M.
Staycation
9.1
/ 10
07 May 2023
Tempat nyaman, fasilitas lengkap, makanannya enak dan diantar ke kamar jadi ga repot kalo bawa toddler sama bayi ga perlu harus ke resto, tempat asri, tidak bising kendaraan, cuma lampu di kamar dan kamar mandi kurang terang.

Like this review?

HY
Hildegardis Y. S.
6
/ 10
03 Jan 2023
Niatnya nginap di sini mau bawa anak berenang tapi kolam renangnya kotor dan gak sesuai yang di foto. Gak ada perosotannya juga.

1 liked this review

Henny M. D.
Holiday
10
/ 10
23 May 2022

3 liked this review

Melati A.
9.4
/ 10
02 Jan 2023

1 liked this review

Aci A. A.
Business
8.5
/ 10
12 Jul 2022

2 liked this review

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Location Info

Discover More Places
Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Kubu Raya, Kalimantan Barat, Indonesia, 78391

All Facilities

Swimming Pool
Functional Hall
Common Space
Lobby
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Vegetarian meal

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • DVD player
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • Waterpark

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room

Transportation

  • Airport transfer
  • Bicycle rental
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessibility equipment

Shuttle Service

  • Airport transfer

Discover More About Gardenia Resort and Spa

Location


Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River.

The resort has a very good location, also near the Supadio Airport (PNK), which is only 2.82 km away.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Gardenia Resort and Spa

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gardenia Resort and Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gardenia Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Gardenia Resort and Spa.

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Gardenia Resort and Spa?
There are top facilites at Gardenia Resort and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gardenia Resort and Spa?
The standard check-in time at Gardenia Resort and Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gardenia Resort and Spa provide breakfast?
Yes, Gardenia Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.