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Grand Dafam Signature Surabaya

Hotels
Jalan Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java , Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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LOBBY Grand Dafam Signature Surabaya
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HOTEL_SERVICES Grand Dafam Signature Surabaya
HOTEL_SERVICES Grand Dafam Signature Surabaya
BAR_CAFE_LOUNGE Grand Dafam Signature Surabaya
LOBBY Grand Dafam Signature Surabaya
LOBBY Grand Dafam Signature Surabaya
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8.8
Impressive
From 2,197 reviews

About Accommodation

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Staying at Grand Dafam Signature Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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9.7
/ 10
Denny I.
Grand Dafam Signature Surabaya is located at kayoon street, near Submarine monument, delta plaza, hokky supermarket, and the best branch of warung bu kris. In my opinion, it has a 5-star interior class because the design really looks luxurious. Upon entering the hotel, we first dropped our luggage at the drop-off and then proceeded to the parking lot. The parking lot actually can accommodate a lot of cars, it's just that that day was full because there was an event. The check-in process was no problem and fast, given 2 room keys. The lobby interior is very charming with a touch of dark, grey and gold colour combinations. The building materials used are also quite expensive. We used the elevator to get to our room. The corridor is too dark so the interior is not highlighted. I hope they can add some downlight lighting. Entering the room, it turns out that the key has been given in the key tag so the room is already cold and very comfortable. The rooms are quite spacious, the interior is dominant in wood and grey colours and the facilities are quite complete. The honeymoon set request was granted, and given an elephant art towel and a strawberry cake slice (thank you Grand Dafam). The room is quite clean, unfortunately, there is one spot on our bedside table where dry watermarks have not been cleaned. Mattress size is 2x2 meters with a bed runner, 2 pillows, 2 bolsters and 2 decorative pillows. The mattress was in excellent condition and very comfortable to use so we could rest well. The floor uses granite tiles but the mattress area is equipped with carpet so that when you get out of bed your feet stay warm. Rooms are equipped with armchairs, comfortable chairs and work desks Minibar, TV with HDMI port, SDB, alarm clock, slipper, laundry bag, and a luggage rack. Complimentary 2 bottles of drinking water, tea sachets and coffee are also provided. The bathroom is not too spacious but has a travertine colour with good ambience lighting. The shower is only a hand shower without a rain shower. There is a see-through glass in the room but it is equipped with a roller blind for cover. The amenities of Budi Jaya's production and the packaging are very elegant in black and gold. Other facilities include a semi-indoor semi-outdoor swimming pool of sufficient size, a very minimalist kids club, a podium with synthetic grass, a gym with complete equipment with a life fitness brand but locked, and a restaurant that is quite spacious with a luxury interior. What's even more surprising is that the emergency stairs are painted with a peacock motif. Breakfast is served as a buffet with service hours from 06.00 to 10. It's not difficult to get a seat because the restaurant has a lot of seating. In my opinion, the food variants are complete even for 5 stars and the taste is very suitable for my tongue, especially the Asian food. The types of food include Fresh juice and healthy drink, chilled juice and infused water, coffee and tea, slice fruit, salad bar, buffet line (fried rice with sausage, fried vermicelli, stir-fried long beans, green chilli chicken, fish with sambal match, various chilli sauces, various crackers, Indomie, sausage and egg corner, porridge, western food (potatoes, tomatoes, beans), yellow rice, gluten chicken soup, bakery pastry, French toast, ice cream, cookies, cereal, Madura porridge, pudding.

Available Room Types in Grand Dafam Signature Surabaya

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

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Jalan Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

9

Strategic Location

Discover More About Grand Dafam Signature Surabaya

Location


Staying at Grand Dafam Signature Surabaya is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.24 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Dafam Signature Surabaya

Whether you are planning an event or other special occasions, Grand Dafam Signature Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Dafam Signature Surabaya.

Grand Dafam Signature Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand Dafam Signature Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Dafam Signature Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Dafam Signature Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Dafam Signature Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Dafam Signature Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Dafam Signature Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Dafam Signature Surabaya.

All Facilities

Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Sauna
  • Spa

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

Transportation

  • Area shuttle
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Grand Dafam Signature Surabaya?
There are top facilites at Grand Dafam Signature Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Dafam Signature Surabaya?
The standard check-in time at Grand Dafam Signature Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Dafam Signature Surabaya provide breakfast?
Yes, Grand Dafam Signature Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,197 verified guests reviews
8.8
Impressive
Fantastic
1,028
Very Good
907
Satisfying
43
Average
219
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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See all reviews
Language
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Show Reviews with Photos
NI
Nashwan I. F.
Staycation
10
/ 10
10 Apr 2022
Speechless. I would say everything is good. The services, facilities, hospitality, food, designs, are on the top. This hotel will be one of the top list on my bucket list. I also would recommend everyone, especially families, try to having their stay in this hotel at least in a day. It will be a + as well if the pool have an outstanding view like city view or something close to.
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1 liked this review

Accommodation's Reply
19 Apr 2022
Dear Mr Nashwan, Warmest greetings from Grand Dafam Signature Surabaya. Thank you for taking the time to share your valuable feedback with a perfect score at Traveloka We are glad to know that you have enjoyed your stay with us and our service, facilities, food and design have exceeded your expectation. Thank you for choosing us as your preferred hotel to stay where you spend your time in Surabaya and also for recommending our hotel. We are committed to always giving the best service and product to our guests and making them feel at home during their stay. Our swimming pool is designed semi-outdoor and located on the 6th floor to ensure our guests could see the city view from the swimming pool area. Nonetheless, we appreciate your feedback on this matter. We believe that our commitment to providing “Luxurious Experience Meet Style” and our 5-star facilities such as Jacuzzi, Sauna, and Spa will make your stay even better. We are looking forward to your next visit to Grand Dafam Signature Surabaya Best Regards, Fajar Basuki General Manager
U
UZHMA
Staycation
10
/ 10
18 Mar 2022
Super comfy about the facilities, F&B and service. Really nice interior 😍

1 liked this review

Accommodation's Reply
30 Mar 2022
Dear Khalifatul, Warmest Greetings from Grand Dafam Signature Surabaya… Thank you for sharing your valuable feedback with a perfect score. We are glad to know that our facilities, delicious food and service have made your stay memorable. The interior design we created to give a luxurious experience to our guests during their stay. We are looking forward to welcoming you back very soon Best Regards, Dawn Basuki General Manager
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AW
Ayi W.
Business
10
/ 10
22 Jan 2022
Brand new hotel, breakfast is also good and many variation. Staffs are also polite.

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MY
Maria Y. P.
Staycation
9.7
/ 10
10 Apr 2023
Our family has stayed here twice. The hotel has spacious room and clean area everywhere. The staffs are nice and helpful. The food is delicious. Swimming pool is clean and my kid really loves it. The hotel is in downtown area so we can walk to delta plaza, submarine monument or balai pemuda to add more fun experiences.

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Accommodation's Reply
26 Apr 2023
Dear Maria Puspitasari, Thank you always trusting Grand Dafam Signature Surabaya during your memorable time with the family and have a great second time staying here. It is such a great pleasure to know that you have a pleasant experience, especially some highlights on our spacious room, clean area, the food taste, friendliness of our staff, as well for the strategic location which is at the city center of Surabaya. We have extended your generous feedback to our team to ensure this would be a high-motivating review for others to give the excellent service for all the guests. We always looking forward to welcome you back at Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
Am
Ali m.
Business
9.7
/ 10
08 Apr 2023
It was an amazing stay, all facilities worth more then price, also so close to Mall, only 5 min walk distance

1 liked this review

Accommodation's Reply
26 Apr 2023
Dear Ali Masood, Thank you for sharing this perfect review on our Traveloka page. We are delighted to know that our room and facilities have given pleasant experience. We strive to maintain our level of service onto high standard and deliver our Luxurious Experience Meet Style Service to our guests at all times. Once again, thank you for such a wonderful review. We look forward to welcoming you back to Grand Dafam Signature Surabaya in any other future opportunities. Regards, Fajar Basuki. General Manager.
MD
Maria D. F.
Holiday
8.5
/ 10
30 May 2022
Such a pleasant stay here, the room was clean, and the staff was also helpful, just needs a little improvement for the housekeeping team to be more responsive when a customer calls for help. a bit slow but is okay. For breakfast, the food has a lot of variety, the taste is okay but not special. But will be back for sure if revisit Surabaya. Thank you for the hospitality.
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2 liked this review

Accommodation's Reply
09 Jun 2022
Dear Ms. Maria Diona Felicita Thank you for taking the time to share your valuable feedback We are glad that you have had pleasant stay with us recently. Thank you for highlighting our room cleanliness and staff friendliness and helpfulness. It is unfortunate that you found some services that did not meet your expectation. However, we appreciate that you still consider to stay again with us whenever you visit Surabaya. We are looking forward to welcoming you back in your next visit in the near future. Best Regards, Fajar Basuki General Manager
DA
Didot A.
10
/ 10
15 Apr 2023
Everything is the best from cleanliness to service to friendly, comfortable, fun bar facilities.
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1 liked this review

Accommodation's Reply
26 Apr 2023
Dear Mr. Zaky Abdillah, thank you for taking the time and giving a perfect rating on our Traveloka page. Ensuring our guests have a memorable experience is our main commitment, and it is a pleasure for us to know that the assessment you gave and the reviews you wrote can represent this, especially in terms of cleanliness and comfort of the hotel as well as the friendliness of the service provided by our staff. We are happy to wait for Mr. Zaky's next visit to Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
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Tiwiek G.
10
/ 10
09 Mar 2023
Very good, pleasant spacious rooms, friendly and very helpful staff. Moreover, our room was upgraded. Thank you Grand Dafam always success.
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Accommodation's Reply
14 Mar 2023
Dear Ms. Tiwiek, thank you for taking the time to give us a perfect rating and review and trusting Grand Dafam Signature Surabaya as your choice of accommodation while in Surabaya. It is a pleasure for us to know that Mrs. Tiwiek had a special stay experience, especially for the beauty, comfort and spaciousness of the room that Mrs. Tiwiek lived in, and also we are very grateful for your appreciation for the hospitality of our staff. We are happy to wait for Mrs. Tiwiek's next arrival at Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
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AM
Anggun M.
10
/ 10
12 Feb 2022
The hotel is cool and clean, children love staying here
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1 liked this review

RN
Ratna N.
Business
10
/ 10
06 Feb 2022
First time to Surabaya and chose to stay at Grand Dafam, a new hotel with all facilities okay, the food has a lot of variety, the rooms are spacious and clean, the price is worth it.
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3 liked this review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.