Hotels near Grand Indonesia Shopping Mall

Always happy after staying in here. Most of the crew is very kind, full of smile, and available for help when we need them. Thank you

Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!

I had the most luxurious and comfortable stay at Grand Hyatt in room 727. I would like to thank mr Fajar in front desk for helping me check in so quickly within 10 minutes. So fast! I’m amazed! The work ethics and the commitment to serve is beyond! Keep up the good work. Also I wanna thank the cleaning team of the room. The room is so gorgeous clean and huge! I hope everything will be back to normal as soon as possible during this hard times. Stay safe and healthy to all

Room is not that large but they use the space in a very optimal way (example: there's a bathtub even if it's slightly smaller). Bed is comfortable with great pillow, they even have various pillow menu. View from window is great. Breakfast buffet has great variety and delicious

The staffs were really helpful and informative throughout our stay. They also made sure everyone is safe, comfortable and kept the environment clean. Definitely will come back soon!

10 people stayed in the 3-bedroom unit: my mom, my brother, my sister & her husband & 3 children, my cousin, my husband, and me. We truly had a lovely time together. The rooms fit perfect for us. We cooked, we washed and dried our clothes, we watched movies, we swam, so many things we can do! The building management was kind enough to come to our room and give instructions on how to use the utilities at the unit. We stayed in other branches before, it's the same feel! We love it ❤️ Ascott never fails our big family staycation

A great accommodation. Great service. Good food. Very strategic location.

Friendly and helpful Ibu. Super convenient location and very safe.

Nice place to stay in Jakarta.

Nice location. Near the shopping, culinary, and entertainment center.