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Fri, 28 Jan 2022
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Novotel Palembang Hotel & Residence

HOTELS
Jalan R Sukamto No 8a, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
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Traveloka
8.5 Impressive
From 2,866 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Pleasant stay as always. The room was spacious and more air flow, the best swimming pool with beautiful set of palm trees like in LA😁 (my two kids really enjoy the pool), we love our view, the balcony with green landscapes was great. it feels like we go to a forest with all trees and fresh air. Strategic resort in the middle of the city, and its not just a hotel, its a home for us, we love Novotel, touching our hearth 😘👍can't wait for our next staycation
Ika P.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Location Info

Jalan R Sukamto No 8a, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30127
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Per Night
Based on 2,866 reviews
8.5
Impressive
Fantastic
918
Very Good
1,487
Satisfying
156
Average
296
Poor
9
Cleanliness
Comfort
Meal
Location
Service
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strategic location (8)
friendly staffs (8)
excellent service (3)
tasty breakfast (4)
complete facilities (8)
spacious room (12)
great view (3)
spacious pool (2)
family friendly (2)
tasty food (10)
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Ferry C.
1 Reviews
8.5
/ 10
8.5
18 Jan 2022
Holiday

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MS
Maria S. W.
1 Reviews
10
/ 10
10
08 Jan 2022

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Sri
This is a private profile
8.5
/ 10
8.5
28 Dec 2021

1 liked this review

wk
winda k.
9 Reviews
9.7
/ 10
9.7
27 Dec 2021
Holiday
nice place.. looks so green.. we'll be back

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DB
Dendie B.
5 Reviews
9.7
/ 10
9.7
27 Dec 2021
Holiday
The best hotel I ever tried in Palembang.

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Nover
1 Reviews
9.7
/ 10
9.7
19 Dec 2021

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Alan M. M.
5 Reviews
8.1
/ 10
8.1
01 Dec 2021
Holiday
The property is very huge and super green! But what I have noticed is for the cleanliness of this hotel is bad. In the hotel room, I found 1 cockroach in the bathroom also maintenance such as the lobby is very hot in daylight, better to add some AC or fan it is not convenient for customers. The last one is hospitality needs to be improved, once I call the receptionist and ask for additional Towel but it is not delivered to my room, I have never been told what was the reason and why? I really looking forward to the improvements here, this hotel served the best area and excellent architecture should be the hospitality and cleanly also comes first!

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Renaya H.
5 Reviews
8.5
/ 10
8.5
03 Nov 2021
Holiday

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ME
MELSA E. L. S.
6 Reviews
9.7
/ 10
9.7
01 Nov 2021
Perfect for family staycation. The room is clean and spacious. Pool is beautiful. Staff are very handy. Definitely will stay again soon.

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MG
Maria G. M. D. S.
6 Reviews
8.5
/ 10
8.5
24 Oct 2021
Staycation
I have a pleasant stay at this hotel. I saw ants on the table near TV maybe that 's something to check later. But still I felt comfortable, safe and family friendly! Reccomended hotel if you go to Palembang.

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In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 3)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 575000

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts Visa, Mastercard, and American Express; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel only accepts guests with minimum age of 18
Hotel Description
Check-in and Check-out Time
Check-in: 14:00 - 00:00
Check-out: Before 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Novotel Palembang Hotel & Residence is a hotel in a good neighborhood, which is located at Ilir Timur II.

The hotel is located only 8.33 km away from Kertapati Station.

Not only well positioned, but Novotel Palembang Hotel & Residence is also one of hotels near the following Lotte Grosir Palembang within 0.7 km and Palembang Trade Center Mall within 0.75 km.

About Novotel Palembang Hotel & Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Palembang Hotel & Residence exclusively for you.

Novotel Palembang Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Palembang Hotel & Residence.

Hotel Policy
Hotel policy is not yet available.
Facilities
Hotel Services
  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge
Public Facilities
  • Coffee shop
  • Restaurant
  • Safety deposit box
  • Smoke-free area
  • Elevator
  • OTHER
Business Facilities
  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms
  • Computer station
General
  • Banquet
  • Ballroom
  • Parking
  • Terrace
Things to Do
  • Outdoor pool
  • Health club
  • Garden
  • Sauna
Food and Drinks
  • Nightclub
  • Breakfast
  • Bar
Accessibilty
  • In-room accessibility
  • Accessible bathroom
Family-friendly Facilities
  • Children pool
Transportation
  • Valet parking (surcharge)
Nearby Facilities
  • ATM/Banking
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
In-room Facilities
  • TV
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 318 Hotels in Palembang