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Novotel Surabaya - Hotel & Suites

Apartments
Jalan Ngagel 173 175, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246
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EXTERIOR_BUILDING Novotel Surabaya - Hotel & Suites
EXTERIOR_BUILDING Novotel Surabaya - Hotel & Suites
SWIMMING_POOL Novotel Surabaya - Hotel & Suites
SWIMMING_POOL Novotel Surabaya - Hotel & Suites
SWIMMING_POOL Novotel Surabaya - Hotel & Suites
SWIMMING_POOL Novotel Surabaya - Hotel & Suites
RESTAURANT Novotel Surabaya - Hotel & Suites
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8.4
Impressive
From 4,364 reviews

About Accommodation

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Staying at Novotel Surabaya - Hotel & Suites is a good choice when you are visiting Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (18)
Kids Friendly (2)
Friendly Staffs (13)
Clean Room (30)
10.0
/ 10
Mardiah N.
Amazing and perfect hotel ever I visited in Surabaya. I spend one night in Novotel Surabaya with my family. We love it so much. 🥰. Family friendly, nice staff and nice receptionist, beautiful views, cozy and clean rooms, delicious food, and everything is perfect!. Highly recommended hotel in surabaya. Thank you so much.

Available Room Types in Novotel Surabaya - Hotel & Suites

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Location Info

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Jalan Ngagel 173 175, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246

Discover More About Novotel Surabaya - Hotel & Suites

Location


Staying at Novotel Surabaya - Hotel & Suites is a good choice when you are visiting Wonokromo.

The apartment has a very good location, also near the Juanda International Airport (SUB), which is only 10.51 km away.

This apartment is very easy to find since it is strategically positioned close to public facilities.

About Novotel Surabaya - Hotel & Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Surabaya - Hotel & Suites is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Novotel Surabaya - Hotel & Suites.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

Connectivity

  • WiFi in public area (surcharge)

General

  • Swimming pool

Public Facilities

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Novotel Surabaya - Hotel & Suites?
There are top facilites at Novotel Surabaya - Hotel & Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Surabaya - Hotel & Suites?
The standard check-in time at Novotel Surabaya - Hotel & Suites is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 4,364 verified guests reviews
8.4
Impressive
Fantastic
1,335
Very Good
2,073
Satisfying
431
Average
499
Poor
26
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (18)
kids friendly (2)
friendly staffs (13)
clean room (30)
peaceful ambience (8)
complete facilities (5)
great pool (3)
tasty food (20)
See More 8
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Language
English
Show Reviews with Photos
Mardiah N.
Staycation
10
/ 10
02 Apr 2023
Amazing and perfect hotel ever I visited in Surabaya. I spend one night in Novotel Surabaya with my family. We love it so much. 🥰. Family friendly, nice staff and nice receptionist, beautiful views, cozy and clean rooms, delicious food, and everything is perfect!. Highly recommended hotel in surabaya. Thank you so much.

1 liked this review

Delila S. Y.
This is a private profile
Holiday
9.7
/ 10
26 Jun 2022
Overall the hotel is good. I have 3 things that the hotel's management should improving. Firstly, there are less of trash bin arround the hotel. Secondly, there is no shower cap in the bath room and the last one is the toilet shower didn't work properly (water came out continuously from it).

2 liked this review

Accommodation's Reply
16 Jul 2022
Dear Delila, Thank you for the review and positive feedback given to Novotel Surabaya Hotel & Suites. In regards to the trash bin around the hotel, we are on progress to add additional trash bin using recycle material and repaint our existing trash bin to be more visible. Kindly to inform that our housekeeping department usually check the room to assure cleanliness and all equipment works properly before guest arrival, however certainly this time we were failed to show the result to our valuable guest, please assure that we'll evaluate internally for improvement. Once again thank you and we sincerely hope to serve you again in the near future. Benny W. Hotel Manager
NJ
Nokiati J.
Staycation
9.7
/ 10
12 Dec 2021
Green scenery at the center of the city, Old hotel but gold but the food are average

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E
Elisabeth
Business
9.4
/ 10
12 Feb 2023
Love how staff are so nice and smile everytime. They are willing to help.

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nd
nikita d.
Staycation
9.4
/ 10
27 Apr 2022
Room was spacious. So comfy. The food was tasty. I spend 3 days and 2 night with my grandma and lil sis.

1 liked this review

IH
Ian H. S.
8.5
/ 10
26 Feb 2022
Once again enjoyed the one night I was there. Arrived close to midnight but check-in was a breeze. Had the pool basically to myself for most of the day & no problems requesting a late check-out. The only small criticism is the conveyor toaster at breakfast time. It took 4 passes to get the toast cooked & then only one side was brown. I chatted with one lady & watched her put her slice through 4 times on each side. This is a problem worldwide in hotels with conveyor toasters, multi-slice 5 yo 6 slice with controls for each pair of slots is the best way to accommodate guests when it is busy. I will be back here next trip to Surabaya.
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5 liked this review

CC
Cintatya C. B.
Staycation
8.5
/ 10
20 Oct 2021
Great Food, Super comfy, Family Friendly, the room clean.

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MA
Mohammad A. B.
Holiday
10
/ 10
21 Dec 2022
Nice rooms, good service, recommended swimming pool.
Translated by Google Icon

1 liked this review

Hari y.
Staycation
10
/ 10
17 Oct 2022
Very okay. Recommended. Thanks. There is only one drawback. Please give the road specifically for goods. Let's not carry it heavy. There's no elevator.
Translated by Google Icon

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FS
Fahdi S. R.
Business
10
/ 10
08 Feb 2022
This accommodation is suitable for business trips and hangouts with colleagues, perfect for small meetings while relaxing.
Translated by Google Icon

1 liked this review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.