Parbaba Beach Hotel

1. The room was far from the main lobby, quite far away, and very hot because it faced the sun. 2. There was a fan, but the atmosphere was very stuffy and stuffy, making it stifling. 3. The water was very dirty. When I reported it to the receptionist (a middle-aged man), he was very indifferent, even though we had several other rooms complaining, and he simply said, "Just wait, it'll be cleaned later." 4. We waited until midnight for the water to clear, so we ended up brushing our teeth with mineral water (I brought my own toothbrush, as the hotel didn't provide one). 5. I was hoping to bathe in the lake, but it was very dirty, with bushes and chaos. 6. I got a connecting room, but the door lock was only from one side (which made me nervous), and I could also hear noises from the next room (including snoring).

A 3-night stay in a 3-bedroom suite. Positive: 1. Direct view of Lake Toba. 2. Beach, banana boat rides, speedboat rides, and souvenir shops. 2. Swimming pool available. Negative: 1. Hotel staff didn't help with our luggage even though we brought a lot. 2. Breakfast was only fried rice and rice noodles. The taste was unpleasant, as if it lacked salt. Children were charged an additional 50,000 Rupiah per child. 3. Hotel staff were not very clean. 4. Free karaoke room only for hotel staff. Although their voices were unpleasant, they sang as they pleased, disturbing guests who were resting. 5. The toilet couldn't be flushed, and the water was a bit dirty.

The staff friendly and the view so good. The swimming pool clean. Next time [I] will come here again, and the food [is] also good, not too salty or too spicy.

The hotel room was good, but it could have been great if there were some improvements on the rooms, especially the Standard and Superior Rooms, since my family and I had been staying there for the past years. It remained the same. Other things, the TV could have been upgraded to Google TV, yet they still stacked on using the Parabolic System. Other than that, the staff were great, helpful, and friendly, and the pools were clean.

The hotel is recommended, you can really enjoy the beautiful beach at Lake Toba.

first impression arrived at the hotel at 12.00 but couldn't check in, had to wait until 14.00 even though the hotel was quiet and there were no guests and if you wanted to check in early you were asked to pay again 😩, after checking in at 14.00 the room turned out to be in a different building far from the beach/swimming pool NOT according to the picture finally upgraded the room, we stayed on a weekday, the hot water wasn't on, there was no soap, the TV only had 1 channel, the bathroom was dirty and the bed had lots of stains that wouldn't go away.

It's great for families, the food lacks variety The rooms are air conditioned

hotel staff is friendly and helpful

The breakfast ran out very quickly. The TV wouldn't turn on. Otherwise it was great. Cool.

Beautiful view behind the hotel.

Staying on a beautiful beach is perfect for a family vacation.

Comfortable, clean and very competitively priced. The staff are friendly and suitable for bringing the family.

I booked a room facing directly to Lake Toba. The view from the balcony is very nice. The room is spacious and clean. Hot water is also available. There is direct access from the hotel to the beach. It takes less than 3 minutes to walk. There are 2 swimming pools available at the hotel.

handling of guest complaints is not very responsive, we asked about the TV not working but there was no response or repair, the same goes for the hot water in the bathroom, according to the officer we had to wait 5 minutes and it was still on, but we waited more than 15 minutes but it still didn't work

hotel is not clean a lot of lizard dirt. food taste is not good

The room is comfortable, the view is directly facing Lake Toba. Awesome

parbaba mantap full cool beautiful atmosphere steady service friendly staff

There is a pretty good change because there is a pool with a view of Lake Toba. Breakfast is less varied and the taste is lacking.

the blanket cover was dirty, there were stains, I asked for a replacement, there were still stains, changed to the 2nd one and was given a damp one, changed to the 3rd one still had stains. luckily the staff were friendly, so I wasn't upset. finally I just let it be, thank you guys for being very helpful. hopefully the owner will pay attention to the cleanliness of the facilities and infrastructure. the entrance road had a few puddles + quite large stones so it was a bit shocking, then the room was not soundproof, next to my room there was banging from the terrace because it was locked from the inside, around 4 am, it was very noisy, when we looked for the receptionist there wasn't one and the access door to the top was locked. it was impossible for us to reprimand them because we were avoiding conflict, then the hot water was also very warm. the breakfast was not very varied and the rice was a bit hard, if it was improved it would be even cooler. to all the staff, thank you, you are very friendly 😇. God Bless you all.

You could say this was the most extreme hotel check-in experience, why? Because when we arrived at the hotel at half past 10 at night we were immediately given the key but when we got to the room there was no water at all in the bathroom, they said it would be until 11 at night, we were already waiting, it was a long journey to the hotel, instead of resting right away, I asked for a better room, it was okay if I added the rest but the staff immediately said it was full. Hahah it's funny, in the end I decided to just go out and look for another accommodation.