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Rio City Hotel
Hotels
Jl. Lingkaran 1 No. 1 Dempo, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
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7.9
Convenient
From 3,295 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (35)
Clean Room (12)
Excellent Service (14)
Tasty Breakfast (10)
Available Room Types in Rio City Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jl. Lingkaran 1 No. 1 Dempo, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
Discover More About Rio City Hotel
Location
Staying at Rio City Hotel is a good choice when you are visiting Ilir Timur II.
The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 11.64 km away.
The hotel is located only 5.09 km away from Kertapati Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Rio City Hotel
From business event to corporate gathering, Rio City Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Rio City Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Rio City Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rio City Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Rio City Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Rio City Hotel is the right place to stay.
All Facilities
Functional Hall
Lobby
CleanAccommodation
Exterior
Bedroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Non-smoking room
- Smoking area
- Smoke-free
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Newspaper
In-room Facilities
- Cable TV
- Shower
- TV
Food and Drinks
- Breakfast
Transportation
- Secure parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
Extra Breakfast
Accommodation charges IDR 75,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Rio City Hotel?
There are top facilites at Rio City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rio City Hotel?
The standard check-in time at Rio City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rio City Hotel provide breakfast?
Yes, Rio City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 3,295 verified guests reviews
7.9
Convenient
Fantastic
556
Very Good
1,680
Satisfying
230
Average
829
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (35)
clean room (12)
excellent service (14)
tasty breakfast (10)
complete facilities (1)
tasty food (8)
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Language
English
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Mutiara s.
10
/ 10
18 Jul 2022
Comfortable, clean and tidy. Only the lack of bottled drinking water is not given in the room, usually there is it. But it's ready in front of the refill gallon room, it's okay, there's even more water.
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RA
Rika A. O.
9.7
/ 10
22 Oct 2022
The service is good, the receptionist is very friendly, the rooms are clean and comfortable, this hotel is very satisfying
1 liked this review
Accommodation's Reply
10 Nov 2022
Dear Mother Rika,
Thank you very much for taking your time to share your valuable feedback with us.
Thank you again for choosing Rio City Hotel Palembang and we hope that you will give us the opportunity to welcome you back.
Kind regards,
Management Rio City Hotel Palembang
Ramdani
This is a private profile
Staycation
8.8
/ 10
22 May 2022
For a 3-star range of 200-400 thousand (depending on time) it's quite worth it, in my opinion. There are only a few important points that need attention, but that's understandable, especially after the long rest from COVID-19. For example, like a doorknob that wants to come off, there is no option for soap, shampoo, etc. (only shampoo), continue to be complementary, if you get a front room, the vehicle will be noisy, parking is spacious but behind. Then, it should also be a 3-star class, where is there more deposit money. The rest is good, the AC is really cold. The mattress is luxurious class, very thick and soft, the service is friendly, the lift is good, etc.
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Accommodation's Reply
03 Jun 2022
Dear Mr Ramdani,
Thank you very much for taking your time to share your valuable feedback with us.
Thank you again for choosing Rio City Hotel Palembang and we hope you will give us the opportunity to welcome you back.
Warm regards,
Management Rio City Hotel Palembang
Ade S.
8.5
/ 10
16 Jul 2023
If it's for a family, it's okay because the room is spacious, be careful not to order the wrong room. For the price, it's worth it, but it's a bit expensive in my opinion, correct me if I'm wrong😇. The point is satisfied and get a new experience.
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Accommodation's Reply
20 Jul 2023
Dear Mr Ade Saputra, Warm Greetings from Rio City Hotel Palembang, Thank you very much for taking your time to share your valuable feedback with us. Once again, thank you for choosing Rio City Hotel Palembang and we hope that you will give us the opportunity to welcome you back. Warm regards, Management of Rio City Hotel Palembang.
MW
Muhammad W. H. A.
6.5
/ 10
05 Oct 2021
The room has a lot of cockroach children, especially the nest under the spring bed. Lots of trash too. The room smells of cigarette smoke. Cleanliness is not maintained.
2 liked this review
Accommodation's Reply
21 Oct 2021
Dear Mr Muhammad,
Warm greetings from Rio City Hotel Palembang
Thank you for taking your valuable time to share your experience during your stay at Hotel Rio City Palembang.
We will immediately review and improve, Sorry for the inconvenience you experienced during your stay at our hotel. We sincerely hope to welcome your next arrival at Hotel Rio City Palembang.
Greetings,
Hotel Management Rio City Palembang
NY
Nyayu Y.
Staycation
6
/ 10
26 Aug 2023
The wifi on the 5th floor doesn't connect. I have confirmed that the CS team has no solution.
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Agus H.
Holiday
6
/ 10
09 Jan 2022
Please ask the GM to fix it or give strict instructions to the cleanliness because we have confirmed the foe to replace it, he said it wasn't, for the mat/lap there wasn't any so it's bad, sir, please come back, even though the hotel is near the market, so please be firm about the cleanliness and that's why help.
2 liked this review
AA
Angy A. R.
Holiday
5.8
/ 10
30 Nov 2021
The first time I found a disappointing hotel, maybe it was worth the low price. When I entered the room, it turned out that there were former guests who had not been tidied up, there were still drinks, the bed had not been made, a pile of wet towels in the bathroom, even though check-in was at 11 pm, how come the staff didn't clean it up. I should have just slept, I had to go back down to the lobby with my kids, carry my suitcase because I didn't pick up the phone to the receptionist. After getting a replacement room, the sheets were dirty and torn.
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Accommodation's Reply
16 Dec 2021
Dear Mrs. Angi,
Warm greetings from Rio City Hotel Palembang
Thank you for taking your valuable time to share your experience during your stay at Hotel Rio City Palembang.
We will review and fix it soon, sorry for the inconvenience your family experienced during your stay at our hotel. We really hope to welcome you and your family to the Rio City Palembang Hotel.
Greetings,
Hotel Management Rio City Palembang
Fransiska A.
9.7
/ 10
22 Dec 2021
2 liked this review
SS
Suhartiyo S.
Holiday
8.5
/ 10
01 Aug 2022
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