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  2. Indonesia(46,841 Hotels)
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  6. Swiss-Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah

Hotels
Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
Staffs have been vaccinated for COVID-19.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
SWIMMING_POOL Swiss-Belhotel Pondok Indah
SWIMMING_POOL Swiss-Belhotel Pondok Indah
EXTERIOR_BUILDING Swiss-Belhotel Pondok Indah
EXTERIOR_BUILDING Swiss-Belhotel Pondok Indah
BEDROOM Swiss-Belhotel Pondok Indah
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Traveloka
8.5 Impressive

From 4,142 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
Nurina W.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Review by Traveloka users

Based on 4,142 reviews

8.5
Impressive
Fantastic
1,278
Very Good
2,250
Satisfying
198
Average
416
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
Santi H.
11 Reviews
9.4
/ 10
9.4
15 Oct 2021
Staycation
Family

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ss
shabrina s.
2 Reviews
8.5
/ 10
8.5
10 Oct 2021

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Accommodation's Reply

19 Oct 2021
Dear Mrs. Shabrina, Thank you for the opportunity to stay with us. We are glad that you are generally comfortable and safe on the move. Room, food and beverage promo options are available as a reference for your choice of staying and culinary activities with us the next time. We are always looking forward to your arrival. Best regards, We said Abdillah General Manager
Translated by Google Icon
Arief H.
8 Reviews
8.4
/ 10
8.4
30 Sep 2021
Business
The same person who put the room deposit down must also be the same person to receive the deposit back during check-out. So if you are the one who happened to do the check-in process, be sure you are the one who do the check out process and get the deposit back. If you don't try to get the deposit back in the same day, you will be deducted a silly IDR. 10.000 per day (a regulation that is NOT stated to you during check-in process) and the refund will not be given in cash anymore: Instead though local bank transfer which may take much longer than expected. You need a lot of extra effort to make some phone calls to get their attention. An experience that you don't want to have your (only) IDR. 300.000 deposit back. Such a big name of a good international hotel chain with silly customer service. Other than this issue, the hotel is pretty good and clean enough.

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Accommodation's Reply

07 Oct 2021
Dear Mr Arief, Thank you so much for your remark. We really appreciate you taking the time out to share your experience with us. Your advice has been shared with our team to ensure we can be very close to our guest expectations for you and other potential guests to stay. We look forward to welcoming you back on other occasions. Kind regards, Dedik Abdillah General Manager
ND
Nadia D. P.
33 Reviews
9.7
/ 10
9.7
28 Sep 2021
Business
I stayed here more than a week, almost two weeks I think? The two bedroom single is really worth the price. The staffs are helpful enough, especially the cleaning service, they really did a great job for cleaning the room. The pizzas from the room service are worth to try! The health protocol is great too. I'll be back for sure!

1 liked this review

Accommodation's Reply

29 Sep 2021
Dear Ms. Nadia, Thank you for taking the time to review us. We are glad to hear from you that overall you have a nice experience and appreciation was given to the room facility, staff, food, and the way we organize health protocol to ensure you enjoy and safe stay. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
RA
Ridzaldy A.
11 Reviews
8.5
/ 10
8.5
23 Sep 2021
Business

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Accommodation's Reply

07 Oct 2021
Dear Ridzaldy A., Thank you so much for your remark. We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you back on other occasions. Kind regards, Dedik Abdillah General Manager
Nabilla H.
6 Reviews
8.7
/ 10
8.7
20 Sep 2021
Staycation
Couple
Friends
They asked for the vaccine certificate to enter the hotels. That's good. But they didn't answer any of my call! I called for room services and for some question and they never answer. Hm

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Accommodation's Reply

23 Sep 2021
Dear Ms Nabilla, Thank you for choosing and taking the time to review us. It is nice to hear from you that overall you have a good stay. And your review is valuable for us, we will take as a priority for making improvement. We are looking forward to welcoming you back on other occasions. Kind regards, Dedik Abdillah General Manager
AK
Annisa K. R. P.
1 Reviews
9.4
/ 10
9.4
17 Sep 2021
Business
Clean and comfortable stay in a convenient area.

1 liked this review

Accommodation's Reply

23 Sep 2021
Dear Ms Annisa, Thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. Kind regards, Dedik Abdillah General Manager
Ines T. F.
3 Reviews
9.7
/ 10
9.7
14 Sep 2021
Staycation
Couple

1 liked this review

Accommodation's Reply

23 Sep 2021
Dear Ms Ines, Thank you for spending time with us to make you feel comfortable and safe. Stay in an atmosphere that can make you feel calm and can rejuvenate your energy for the next activity. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
Ginanjar H.
6 Reviews
9.1
/ 10
9.1
13 Sep 2021
Staycation
Family
Second time staying in a family room and always satisfying! It's just that the service in the restaurant is not so responsive. But overall, I recommend this hotel to stay for your family!

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Accommodation's Reply

23 Sep 2021
Dear Mr Ginanjar H, Thank you for continue staying with us. It is nice to hear from you that overall you have a good stay. However, your advice is in our concern for improvement. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
Nurina
This is a private profile
9.4
/ 10
9.4
11 Sep 2021
Staycation
Second time staying here. This time in deluxe room (king bed). Room is clean and smells good. It is also huge. Bed is huge. Cupboard is huge. Bathroom is huge. Everything is just extraordinarily huge:) Generally lovely service but I think the houskeeping might want to be more careful when moving things/opening or closing doors when cleaning rooms cause they were so loud.

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Accommodation's Reply

23 Sep 2021
Yth Ms Nurina Thank you for choosing and taking the time to review us. It is great to hear from you that overall you can express how you can enjoy the experience with us. Your review is valuable for us and other potential guests to stay. We are pleased to welcome you back on other occasions. Kind regards, Dedik Abdillah General Manager
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In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy. DuringSee More
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah.

The hotel is located only 0.48 km away from Lebak Bulus MRT Station.

There are plenty of tourist attractions nearby, such as Pondok Indah Plaza 2 within 0.27 km, and Poins Square within 0.31 km.

About Swiss-Belhotel Pondok Indah

From business event to corporate gathering, Swiss-Belhotel Pondok Indah provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Pondok Indah, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Swiss-Belhotel Pondok Indah is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Pondok Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Pondok Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Swiss-Belhotel Pondok Indah.

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Hotel Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed.
The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.

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We inform you that starting on 14 September 2020, The Swimming pool area, Fitness Centre, and SPA will be temporarily closed during the PSBB ( Large Scale Social Restriction ) until an undetermined time. And for the Restaurant only open at Breakfast Time for Guest In House only, . Please do apologize for the inconvenience caused and your kind understanding is highly appreciated.

Free Takjil for Staying period 16 April - 12 May 2021

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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Brunch
    • Buffet dinner
    • Buffet lunch
    • Dining area
    • Set menu dinner
    • Set menu lunch
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Newspaper in lobby
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Things to Do
    • Barbecue
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
    • Projector
  • Transportation
    • Area shuttle
    • Area shuttle with surcharge
    • Car rental
  • Accessibilty
    • Disabled access friendly
    • Wheelchair accessible
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Family-friendly Facilities
    • Children pool
  • Sports and Recreations
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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