Hi, I thought it's very nice and new hotel when saw in the picture but it's not in real. Then air conditioner is old and smelly in executive studio room which I paid a lot than premium room! Anyway, staff seems friendly! Food: very very normal, nasi lemak, roti, pineapple and watermelon
Customer service, booking department of hotel is worst from the beginning. They are very slow in reschedule and refund. Same service with traveloka, very bad made me frutstrasted. But when I stay there, the check in process and services is good, nice. Total review is 50/50 for both Traveloka and hotel.
Went here with my family. Great hospitality and great scenery. Breakfast was okay. Beach was nice and surprisingly the water was clearer than the last time we visited in 2019. My kids enjoyed the petting zoo and the pool.
Water heater is broken, the hallway is so dim, dining area got lots of mosquitoes and flies. Also the foods keep hovering by the flies, it disgusts me for real.