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Luxury Hotels in North Avenue, Quezon City

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Wed, 25 May 2022
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Guest reviews in North Avenue

2,054 reviews from hotels in North Avenue with aggregated rating of 8.2/10.
Review from various users that have stayed in North Avenue will help you to choose the perfext hotel easily!
If you want a hotel experience, try another hotel. CONS. 1. Unprofessional Staff. Understaffed. When you ask for a plate or anything from calling it will take them 30 mins to an hour before they bring the item to you. Not Welcoming Receptionist and Guard. The receptionist doesn't even bother to greet you. I didn't receive any greetings from the Guard and the Receptionist from the time I checked in and out. The doorman/guard goes somewhere all the time and will leave you opening the front door of the hotel by yourself. When you're at the lobby, the receptionist will not even smile and ask for what you need, they will wait for you to speak before they respond. Very unprofessional. Housekeeping and Food Staff are Rude. One time I was waiting for their slow elevator, when it finally arrived, the crew cut the line in front of me and didn't bother asking if I was going up or down, he closed the elevator once he got in. I asked for spoon and a plate and the crew asked me for a 20 pesos fee. I was very surprised being I paid for their most expensive room. 2. Cheap Quality Items. The bed sheet keeps on getting removed from the foam. The pillowcases are yellowish, they're old. Their queen bed is just two single bed combined. Pathetic. They use a very cheap brand of toothpaste, brush, and shampoo. I paid for the best room but didn't have their best service. No ref. No heater. Disappointing. 3. Obstructed View. I thought I was gonna have a nice view but the view out the window is very obstructed. 4. False Promises. The pool is unavailable. The buffet is unavailable. Their free newspaper is unavailable. Very disappointing. PROS. 1. Walking distance to SM and Trinoma and Mercury Drug just a walk beside the Hotel. Convenient. 2. Breakfast is good. Tastes good, thankfully.
I really enjoyed our stay in this hotel because it 's accesible to everything you need. SM north is just across the hotel so you can just take a walk and you can go shopping all you want. Clean rooms with separate toilet and bathroom. I will choose this hotel again next time.
Toilet bowl is broken. Also closing/opening the door was very challenging.
Stayed there for 2 days. Room is dirty as in when you step on the floor for 30 sec you. Will see the dark dirt. Bed sheet gave a horrible night itching. Pillows stinky. No wifi, TV not working, elevator stinky, lobby is like a bodega. Very unhappy. Until now I'm itching. Disgusting hotel. Close it!
Ang panghi ng CR. We even had to throw shampoo all over the comfort room just for the smell to be removed. Do you know what's even sad? We even requested to have someone clean it, the smell did not go away. only to find out, it's the comfort room's walls.
when we arrived, the room was not ready and it's so hot. aside from that, the bedsheets have stains and unclean. it's also very uncomfortable to sleep because I can feel the metal spring that's supporting the bed. the shower is also not working. therefore, my overall experience with this hotel is a total disaster.
Only good thing about it was the location. Seems like it was more of a motel than a hotel. It was such a let down.
This hotel’s staff were actually friendly, helpful and accommodating. The room was clean and comfortable. However, it took sometime to validate and confirm my booking from app.
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