Receptionist is not a service mind person. It 's such a bad night. We have to pay the deposit in cash, she should inform before check-in because if the customer doesn't have a car or bike then how to go out for ATM? Or maybe I could borrow the deposit from security guard first? The receptionist should recommend another option easier for customer! Please send her to see and meeting with another hotels for experiences! Please announce if here has any improvement. Thank.