opened window of room first morning there. The glass fell out and smashed below due to rollers on window seized. Not only did the not repair the window for the remaining three day leaving an open room, but they did not return my 2,000 baht key deposit. The window had no sign saying do not open to warn it was unservicable, but the low open hole was a huge fall risk from that height. No empathy, duty of care, due diligence, nor ethics.