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Twinpalms Surin Beach Phuket
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Twinpalms Surin Beach Phuket
Resorts
9,4
/10
Exceptional
805 reviews
What Guests Say About Their Stay
Tobias
10,0
/ 10
I recently stayed at Twinpalms Phuket and had the absolute best time! From the moment we arrived, I were treated like royalty. The staff were incredibly warm, friendly, and attentive, always greeting us with genuine smiles and making sure every detail of our stay was perfect.
The hotel itself is stunning—beautifully designed, chic yet cozy, surrounded by lush tropical greenery and featuring an amazing pool area. I spent countless relaxing hours lounging by the crystal-clear pool.
My room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I loved the thoughtful touches like fresh flowers and personalized welcome messages. Waking up each morning to the serene views of the tropical gardens was pure bliss.
A huge thank you to the entire team at Twinpalms Phuket for making my stay unforgettable. If you’re looking for a luxurious, friendly, and genuinely joyful experience this is it.
David
10,0
/ 10
It was very relaxing atmosphere. Thoroughly enjoyed the stay but unfortunately due to my inability to walk much and area around was hilly I couldn’t get out much unless I used a taxi service. Also, the hotel had a few steps in the entrance which I made me quite wary I might fall when coming up and down them. Apart from that it was an awesome place to stay.
Tobias
10,0
/ 10
Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
In the Area
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106/46 Moo 3, Surin Beach Road, , Surin, Thalang District, Phuket, Thailand, 83110
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Twinpalms Surin Beach Phuket
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What's around Twinpalms Surin Beach Phuket
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106/46 Moo 3, Surin Beach Road, , Surin, Thalang District, Phuket, Thailand, 83110
Discover More About Twinpalms Surin Beach Phuket
Location
Twinpalms Surin Beach Phuket is located in area / city Surin.
About Twinpalms Surin Beach Phuket
Whether you are planning an event or other special occasions, Twinpalms Surin Beach Phuket is a great choice for you with a large and well-equipped function room to suit your requirements.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Twinpalms Surin Beach Phuket.
Twinpalms Surin Beach Phuket is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Twinpalms Surin Beach Phuket provides complete services and facilities that you and your colleagues need.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Twinpalms Surin Beach Phuket exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Twinpalms Surin Beach Phuket is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Twinpalms Surin Beach Phuket.
All facilities in Twinpalms Surin Beach Phuket
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
Hotel Services
- Bellhop
- Concierge
- Early Check-in
- Front desk
- 24-hour Receptionist
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Food and Drinks
- Restaurant with AC
- A la carte dinner
- Breakfast
- Buffet breakfast
- Dining area
- Poolside bar
Things to Do
- Fitness center
- Garden
- Outdoor pool
- Pool cabanas
- Pool sun loungers
- Spa
In-room Facilities
- Bathrobe
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Twinpalms Surin Beach Phuket
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Twinpalms Surin Beach Phuket | 97 |
Number of floors in Twinpalms Surin Beach Phuket | 2 |
Another facilities in Twinpalms Surin Beach Phuket | Bellhop, Concierge, Early Check-in, Front desk, 24-hour Receptionist |
Frequently asked question in Twinpalms Surin Beach Phuket
What are available facilities at Twinpalms Surin Beach Phuket?
There are top facilites at Twinpalms Surin Beach Phuket such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Twinpalms Surin Beach Phuket?
The standard check-in time at Twinpalms Surin Beach Phuket is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Twinpalms Surin Beach Phuket provide breakfast?
Yes, Twinpalms Surin Beach Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Twinpalms Surin Beach Phuket
Traveloka (4)
Other sources (801)
9,4
Exceptional
From 801 reviews
Cleanliness
9,6
Room Comfort
9,6
Location
8,6
Service and Facilites
9,4
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Traveler Reviews Twinpalms Surin Beach Phuket
Number of reviews per page
20
40
Top reviews
Ellen
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Stunning place
keith
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nicest hotel I have ever stayed at. Thank yo again for everything.
Tobias
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I recently stayed at Twinpalms Phuket and had the absolute best time! From the moment we arrived, I were treated like royalty. The staff were incredibly warm, friendly, and attentive, always greeting us with genuine smiles and making sure every detail of our stay was perfect.
The hotel itself is stunning—beautifully designed, chic yet cozy, surrounded by lush tropical greenery and featuring an amazing pool area. I spent countless relaxing hours lounging by the crystal-clear pool.
My room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I loved the thoughtful touches like fresh flowers and personalized welcome messages. Waking up each morning to the serene views of the tropical gardens was pure bliss.
A huge thank you to the entire team at Twinpalms Phuket for making my stay unforgettable. If you’re looking for a luxurious, friendly, and genuinely joyful experience this is it.
Read More
Cynthia J
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Liked all
David
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was very relaxing atmosphere. Thoroughly enjoyed the stay but unfortunately due to my inability to walk much and area around was hilly I couldn’t get out much unless I used a taxi service. Also, the hotel had a few steps in the entrance which I made me quite wary I might fall when coming up and down them. Apart from that it was an awesome place to stay.
Read More
George
Leisure
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Too many Russians - I will never come back to Phuket
Tobias
10,0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
Sherie
10,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.
Jarrad
Leisure Family
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you
Tommy
Leisure with Partner
2,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Our honeymoon in Southeast Asia took us to 7 cities across 5 countries, all at 5-star resorts that exceeded our expectations—except for Twimpalms Phuket. This resort barely qualifies as a 3.5-star property. I was misled by the overly positive reviews on Expedia, which seem questionable upon reflection. The only good feature was the pool, however it felt cramped and overshadowed by tall trees, leaving little room for sunlight. The public beach across the street was dirty, though the hotel offers transfers to a more appealing beach club 10 minutes away.
The resort's atmosphere was surprisingly dull, bordering on lifeless. Our room was outdated. There was no door for the toilet, and the weak flush required multiple attempts. The shower lacked a door, resulting in water flooding the bathroom. The bathrobes were so thin they were nearly transparent. While the room had a wide sliding door facing the pool/common area, the glass was see through providing no privacy, forcing us to keep the curtains closed.
Breakfast was a letdown and unsanitary. I witnessed the chef taste food from a soup spoon and reusing it. One morning, we had to share a table with other people, and the quality of food and coffee was poor. We prepaid breakfast for four days but only used two.
Rooms lack an iron and board, requiring us to request them from room service, sometimes waiting an hour. At checkout, I was unexpectedly chased down for a $12 charge for a small fruit plate ordered while waiting for an iron.
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ROXHENSA
with Partner
2,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
They made us pay for dental kit, provided in the restroom, with no tag price on it.The price should be obvious so you’re not surprised at the check out. They showed us a book with the prices for the minibar staff. We asked the front desk to talk to the manager about the shaving kit and dental but the front desk said he is not available and this is our policy. It wasn’t for the total amount that we had to pay but it looks ridiculous for a 5 star resort to charge guests for this elementary things. Staff weren’t friendly at all. They barely could say hi or smile.The internet connection was not good at all. The resort was modern style and the rooms were really nice. Cleaning service was great!
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Mandeep
Family
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great property, great people
Terry
4,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this.
Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Read More
Jiwon
10,0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
amazing experience!
Tina
Friends and Family
10,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Perfect Stay.
Loved the catch beachclub.
But the most we liked pisit. He madenour Stay memorable.
Fahad
Leisure Family
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Prefect resort
George
Leisure
10,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Perfect
Dor
Leisure Family
4,0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Far from ideal
Brigitte
8,0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Read More
Ricky
6,0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
gramped
great idea but surrounded by major loud music
not right
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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