Luxury Hotels in Dong Thanh Ward, Ninh Binh City

No where during the booking process were we made aware that the pool is not in use due to covid. We had checked numerous other hotels where pools are in use and people can use them. We booked this hotel for the pool and now we cannot use it. And we cannot get a refund from this app now. This is terrible!

this hotel is in the centre of city but it is very quiet.room and equipment are good.the most empressive person in my journey is Mr Jacky Trường,manager of hotel.he always tries his best to help you solve all your problem(whatever, whenever). Mr Huy is friendly and can give you advice to have good trip! great staff !

I couldn't use the WiFi at all in both 2 night staying there. The password they provided didn't work. When we asked them for help, the staffs totally ignored us. Staffs at the reception had bad and not welcoming behaviour. When we checked in they still didn't know our booking. Lacking of politeness was my most concern. The female staff at the reception stared at me when I asked to confirm about billing. Hotel location is nice, surrounded by quiet neighborhood. They're close to the road to Trang An, Tam Coc, etc. You can find many good restaurant here by food. Rooms were clean, despite the smelly slippers. Don't know how to make the AC work. Hot water worked.

The reception is lovely, the talk is polite, the rooms are clean and comfortable

The room quite small and the water come out from room

Very clean room. Very friendly staff.

Old room but nice staffs, near Trang An