Good news for Garuda Indonesia loyal customers: now, you can enjoy even more benefits at Traveloka. Get GarudaMiles by purchasing Travel Insurance, where each purchase worth Rp1000 is equivalent to 1 GarudaMiles!
If you don’t have a GarudaMiles account yet, sign up here.
Find more details about this promo in the Terms and Conditions.
1. What is GarudaMiles?
Loyalty program from Garuda Indonesia where passenger can earn miles by booking a flight with Garuda Indonesia or airline partners.
2. What are the differences with Traveloka Points?
Traveloka Points is a reward program by Traveloka to value our most loyal customers. With this program, you can earn Points each time you make a Flights, Hotel, Flight + Hotel package transaction on Traveloka, and then redeem them for a discount on your next transactions.
3. What are the benefits of being a GarudaMiles account holder?
Total miles earned can be exchanged with Garuda Indonesia Award Ticket to the destination of your choice, or Upgrade Award from economy class to business class for flights with Garuda Indonesia. Both Awards can be reserved by contacting Garuda Indonesia.
4. Where can I enter my GarudaMiles account details when booking through Traveloka?
You can enter your GarudaMiles account after international travel insurance purchase in submission page.
6. How can I register for GarudaMiles?
Register for the GarudaMiles program here.
About GarudaMiles Bonus Promo
1. How to earn GarudaMiles in this program?
You can get GarudaMiles with purchasing International Travel Insurance and submit GarudaMiles redemption. Every Rp1000 spent on travel insurance purchase is equivalent to 1 GarudaMiles.
2. Can I earn GarudaMiles on every travel insurance transaction in Traveloka?
GarudaMiles redemption only eligible for applicable international travel insurance plans, both for one-way or round-trip.
3. How to calculate the amount of GarudaMiles that I will earn in this travel insurance redemption program?
Miles earned can be calculated using the formula: insurance price after discount will be rounded down to the nearest thousand, then divided by 1000. For example, if you purchased insurance IDR 145,800, you can get 145 miles.
4. When will the miles earned through this program be credited to my GarudaMiles account?
Miles will be credited to the GarudaMiles account in 30 (thirty) working days after the redemption is submitted.
5. Do I earn more GarudaMiles if I book more than one insurance plan during the promo period?
Yes, as long as the travel insurance you booked and the miles redemption meet the terms and conditions.
6. If in one policy number there were more than one passengers, would all passengers earn GarudaMiles bonus?
No, one policy number can only be redeemed once. Submitted name must be registered as one of insured people in the insurance policy.
7. How long is the active period of the GarudaMiles bonus that I earn from this program?
The active period of the GarudaMiles bonus will end after three years after issuance date.
Mileage Credit Issue, Wrong Frequent Flyer Number, Ticket Change, Ticket Cancellation, and Refund
1. It has been thirty working days after the redemption is made, but I haven’t received the miles bonus in my GarudaMiles account. What’s wrong?
Please check whether you have entered the correct GarudaMiles account number. If not, please contact Traveloka’s customer service through call center 0804-1500-308 or email to email@example.com inform us the correct GarudaMiles number so we can do a manual credit.
2. Why is the amount of my GarudaMiles bonus different with my own calculation?
The calculation is based on discounted price. If there’s still a significant difference, please contact Traveloka’s customer service through call center 0804-1500-308 or email to firstname.lastname@example.org inform us your GarudaMiles number so we can do a manual credit.
3. What if I entered the wrong GarudaMiles number when redeem it?
Please make sure that you enter the correct GarudaMiles number (without GA, no space, no fewer or more numbers than it’s supposed to be). If there’s a mistake, please contact Traveloka’s customer service through call center 0804-1500-308 or email to email@example.com inform us the correct GarudaMiles number so we can do a manual credit.