All you need to know about status and policy of flights during Corona Virus Outbreak.

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Japan Airlines Special Deals

Need to fly to North America?

Book your flight with Japan Airlines and get free WiFi + extra baggage to make your trip even more convenient!

Travel period: until 31 Dec 2020

Terms and Conditions - Special Deals
Get benefit of free WiFi and extra 23kg baggage (for economy and premium economy class) or 32kg baggage (for first and business class).
Only valid for flight from Indonesia (Jakarta) to North America (USA and Canada).
Only valid for flights operated by Japan Airlines. Codeshare* flights will not be eligible to get the benefit.
If your flight is a combination between Japan Airlines operated and Codeshare, the benefit will only be applicable for the Japan Airlines segment.
The benefit will only be applicable for the departing flight. Return flight will not be eligible to get this benefit.
Booking period: anytime (before 31 Dec 2020)
Travel period: until 31 Dec 2020
This benefit is subject to seat availability and may change anytime without prior notice.
Traveloka reserves the right to change the terms and conditions without prior notice.

*Codeshare flight refers to a joint flight between 2 (two) or more airlines which serves the same route.

How to claim the benefit
Send an email to with subject Complimentary Services Request - (Your ticket number) and include these following informations within the email body:
Booking code
Flight number
Passenger name
Your request of the benefit (you can choose both free WiFi and extra baggage or one of them).
Send the email at the latest 5 working days prior to departure date (not include public holidays and weekends).
Should you need further assist on this program, please don't hesitate to contact JAL Customer Service at 021-5723233.