Overall Ratings & Reviews Holiday Inn SARASOTA-LIDO BEACH-@THE BEACH, an IHG Hotel

Property is beautiful, staff was helpful and we had a great stay! Will absolutely be back

Quality and luxury hotel, excellent staff. The beach is public beach and is across the road. Towels are provided but no chairs or umbrellas. The hotel provide a free short shuttle ride to sister hotel Lido Beach Resort (which we prefer) with acess to their private beach, chairs and umberllas pools, resutrants and bar. Armond circle is few blocks away or you can use the free shuttle.

The room was great. The staff was great. The location was great. The ability to utilize the sister hotel, Lido Beach Resort, was great, although it made us question why we didnt just stay at LBR. Suggestion, offer chairs and umbrellas at the beach across the street. The only complaint we have is the menu at Ringside. It was unnecessarily fancy. My husband is a chef and I have waited tables for years in my past, so we are not unknowledgable about food service. The restaurant was close to empty most nights we were there. That should tell you something. We would have preferred to stay in house for dinner, but ended up going to St. Armands every night. We would recommend changing the lunch and dinner menu to offer both fancy food, but balanced with straight forward dinners. We had a fantastic time and wish we could have stayed longer... again, the frustration was the restaurant menu.

Excellent location across from the beach!

Amazing, worth the cost.

A

Great property, super friendly staff, top notch. Would highly recommend.

Hidden gem, beautiful property, fabulous accommodations and highly recommend.

Absolutely fantastic hotel! We loved the decor the people, and its great proximity to restaurants, shopping and the beach!

Check in was easy. Staff very friendly and helpful. Rooms are exceptional.

It’s important to address the discrepancies regarding this property. Despite how it is advertised, it is still under construction and not fully completed. Guests should not have to navigate inconvenient situations like parking in the back due to lack of access to the main area. Additionally, the pool is closed with no prior notice, and it requires a 10-minute walk to get to the main facilities, which is unacceptable given the price you pay. While the staff may do their best to meet your needs, the overall experience falls short and does not justify the cost. It feels like a complete scam. To add to the frustration, the property manager failed to apologize and simply stated that she was not involved. This lack of accountability is disappointing. Its not worth the price they ask!

The view is beautiful

Great decor

Great service

It was gorgeous, the staff work hard so you can enjoy

Arrived at hotel to check in. Property was closed for remodeling. Took my non-refundable payment for the stay even though they knew the hotel would be closed. Did not notify me there would be no room. Did not refund my payment. Booked me into a different hotel in a room that cost substantially less per night and pocketed the difference. Absolutely horrid service.

Love the beach access and adult only pool section. Clean and great staff

Found multiple roaches crawling around in our room. We took them down in a wad of toilet paper to the front desk, and they handed us a can of Raid. When we checked out we were told there would be compensation from hotels.com for the multiple days of finding roaches in our things but still haven't received any communication.

The staff very professional property looks ok it really needs an upgrade in the room,pool

Amazing staff including Debbie at the bar and Tina and Emily in the dining room all are amazing people.