Overall Ratings & Reviews Extended Stay America Suites Boston Marlborough

I love the area in that you can drive 5 minutes and find a lot of restaurants and shops to browse the town. Although I do not have a pet I did see that they accommodated guests who do have pets and made their stay comfortable as well.

First room wasn't cleaned and the tv didn't work the second room smelled really bad and no breakfast in the morning

The room was clean. Late check in was easy. Breakfast was grab & go which was disappointing. But it served our purpose. Because of leafy foliage that covered the hotel sign, we passed the property twice.

Entire hotel needs updated

Hotel smelled terrible. Didn’t seem clean. Beds were horrible. Noisy.

When I bocked this room showed me 2 bed but in the reality was one king and a sofa. A lot of dog hair in the room.

The property needs to touch up the paint as they patched areas and walked away. It was easy access on off the highway. Would be nice to have vacuumed the elevator and picked up trash in hallways!!

The building is old and run down. Our room smelled of smoke. The only highlight was the very friendly staff.

You get what you pay for. It’s probably the cheapest in the area and all the utilities were functional but it was just passable in terms of cleanliness. The microwave and stove were a bit rusted and there seemed to be empty plastic bags and a bit of what seems like pet fur on the ground. After a light clean, it’s good enough to sleep in. If you are looking for a place to simply sleep at night and use the rest of your vacation out and about, this is a place to consider if you can handle a little less polish in your room.

The staff did their best but I had to request dishes, cutlery, and coffee maker. Light bulbs were not working properly in bedside lamps: had to reseat one to get it to work; the other was missing. Breakfast is very minimal--hot drinks and a muffin.

Good

Property was very comfortable and clean. Check in was fast and smooth.

Front area was quite poor and dirty, no room cleaning

Found this listing while traveling thru the eastern US...Good value for us.. Disappointed in the 'Breakfast to Go'

Property itself left much to be desired, including they only had one staff member for the whole hotel. Poor guy was running aroubd like crazy doing check ins, maintenance issues, everything. There was not even a manager assigned to the building let alone on call for issues. Worker was super helpful but really disappointed in how the place was poorly kept and vlatently understaffed

Convenient

Convenient

Convenient

When we entered the room we stayed in it smelled like a gym locker room...we bought air freshner and a candle so when we were there we could help make the smell less obtrusive. We never had anyone offer to come clean the room or change sheets the 8 days we were there. It was an okay experience but will find another place to stay when we come home to Massachusetts next time.

Just the quiet space and good costumer service.