Traveler Reviews SureStay Hotel by Best Western San Rafael
Number of reviews per page
20
20
40
40
Top reviews
Ka Yan
Business Family
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The breakfast is very limited and the room is not very clean with some ants
David
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Best bed we’ve ever had in a motel. Great nights sleep.
Richard
Leisure
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Just OK!
Gina
Friends and Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.
Natalie
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Inside was really nice and clean. Outside was a bit sketchy at first.
Verified traveler
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Desk clerk at check in was cold and abrupt.
Bao
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
close to my destination
Ian
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Kevin
4,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
the
Carl
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
It was clean. Poor lighting for reading.
Julie
Leisure Family
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
When the bed gets made, it would have been nice if the sheets were changed as well.
Sally
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Nice convenient nice family run
Tina
8,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
It was easy to get to. Fast check in. Tight parking spots
YUE
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean, safe
Sally
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Ive been here know for two weeks .I love it so convenient very clean Highly recommend sure stay Hotel best western San Rafael . it felt like my second home.
Thank you to the whole staff for your outstanding service in every way
Sally Catalana
Jennifer
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Hotel was small but nice, and a good coffe shop across the street. It was clean, but I was disappointed that I found an apple core that had been left in the ice bucket. Service was friendly, will stay here again if we come back to the area.
Sally
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
I've stayed here while my home was being painted . It has been very comfortable and at a very fair price
Alondra
4,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Photos are deceiving, property condition is not good, and a lot of loitering
MURTAZA
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The staff was courteous and helpful. The room was clean neat and location was very convenient. Excellent place.
Troy
Business
4,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Smoke alarm was removed from room, main light bulbs out, loud music from lower level room, check in thru a window, breakfast (not really). Much better places to stay in San Rafael for similar price.